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September 2025 by Canice Owens
Came to make a donation and the guy with the goodwill hat just walked right back in the door horrible attitude say he wasn't dealing with my stuff , the other two people came out and was so helpful . Thank them that guy with the goodwill hat was just so rude and didnt help get any of my donations
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August 2025 by Nathan Whitley
Worst store ever the manager is a terrible person I'll never shop there till something is done to her she should be investigated an terminated she's always talking bad bout the employees I don't think that's right or fair to the employees they do there jobs better then she does she's always outside smoking
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August 2025 by Beth Phillips
Lovely store and employees love that the boss i believed is named Erica and the cashiers and employees are very friendly and greet me and my family every time we arrive. If you dont shop local as Arab Al you should you will be very pleased.
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August 2025 by Jose Razo
Thank you to a wonderful experience at the arab goodwill the best donor door man I believe named Shaun took a big donation of clothing and furniture that took a lot of help and he did not complain about any of the heavy lifting. Thank you sir due to my back surgery I could not load or unload anything,my neighbors had loaded my truck and trailer for me. So I was very uncertain about how to unload my donations. Thank you sir,for your help. I greatly appreciate you again I'm so sorry I could not help. This man needs recognition for his hard work.
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August 2025 by Jace Berryman
This man named Shaun helped me load a tv and my bike home just so it wouldn’t get stolen nor broke
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August 2025 by mercedes keef
I took something’s somebody had given to me in totes to be donated here at the Arab location and I have to say I didn’t know what was in these totes I just was bringing them to donate and the guy that works there was so rude to me.
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July 2025 by Nancy Hawks
I want to thank the extremely nice woman at the register today. She was very helpful to my husband who bought a cabinet. And a big thank you to the man working that helped him load it. You two were great!!!!
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July 2025 by Jonathan Schmidt
Friendly staff! Good deals! Love the 50% off colors!
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June 2025 by Shelly Mayers
Rude employees and closed before 7pm
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March 2025 by Rambo Orion
I hadn't been in the Arab store in a while. I went shopping today and the entire store is so much more organized. It's easier to find what I'm looking for. It's much easier to locate the correct sizes and it looks much cleaner. The entire store is more shopable. I enjoyed shopping and will be going back again!
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October 2024 by Douglas George
Awesome place to shop and just look around. You never know what you may find or run into
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September 2024 by Rachel Stone
I have shopped many Goodwill locations and have had many great experiences. I've shopped this location many times as well, and I have to say it's the worst store I've shopped in. First time, I thought anyone could have a bad day. But as it seems to be ongoing I have to say the atmosphere is not of a friendly nature. The manager, Erika is continually rude to other employees as well as to customers. It is awful and creates a very awkward, uncomfortable feeling. As a company who states they strive to help people I would think at least a little kindness would be extended to people in the store, workers and shoppers. Shameful. I will not shop here again.
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August 2024 by Billy Edgil
Stop in today too see what's up for sale. Nice people looking for a bargain at thrift store prices. Felt welcome and I plan to visit them again in the near future..
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August 2024 by Deanna Morrow-Pendergraft
Didn't really want to give it one star but... had been working in the flower beds this hot humid day. I had to run to the grocery store to get a couple of things to grill. Stopped at the goodwill to see what kind of yard ornaments and such they may have, if any. There was some tables that I didn't see the price. Whoever the lady is that is in management, she has to be one of the rudest people I have ever meet. I know I'm looking ruff but the way she's looking and talking to me you would think I had leprosy. To top it off when she couldnt help me or wouldnt, when I started walking off she says to her co worker I think I ran her off from the dumpster before. I said excuse me, she just looked at me like she wanted to run through me. I said it wasn't me you ran off.
She definitely doesn't have the attitude or people skilks for retail. I just left my buggy and the stuff I was going to buy sitting right there. Definitely won't be going back there.
Running someone off from the dumpster, really you rather it go in a landfills than let some one have it. So where does the name Goodwill come from.
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July 2024 by Emma Leigh
got there before 6:30 to unload a huge donation it took several minutes to unload but since it didn’t get unloaded until 6:33 they wouldn’t accept it apparently donations close at 6:30. a ridiculous waste of my time
