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February 2024 by eric davis
my favourite
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December 2023 by Tamara Crow
This use to be my go to store everyday but........New management has literally made it so uncomfortable in there so i go once in awhile now and drive to boaz or Huntsville instead. Whoever the new manager is (I'm guess its Erica after today with her popping off), is extremely rude to the customers. If you need to look in the case she will just walk off or give you a awful look like you are inconviencing her and make you feel uncomfortable. She had seen me standing up there and walked off while still able to see me the whole time. How are you a manager but do not see if the customers would like to see anything I had to take pics through the glass to see which brand security cameras were. I finally gave up I wanted the cameras but not bad enough to wait on a rude manager. When customers walked up and rang the bell twice because it didn't fully work the first time she said she will be right there extremely rude and that's to a customer trying to pay. As I was going to leave I hear her say if the racks get messed up that she would be a upset im paraphrasing because it was something more awful I believe she said Erica would be upset referring to herself so I believe her name is Erica and how I know she is a manager is the way she was talking to the employees like they were beneath her and they were uncomfortable laughing. I definitely do not know how any one works under her because if she is that rude to customers and popping of to her employers in front of customers like she was I would assume it's a extremely uncomfortable work environment. I miss feeling welcome in that store not like a bother and this is not the first incident this is like the 10th y'all need to do better because that lady needs some anger management. Management like her is the reason no one wants to keep certain jobs and how all the good employees end up elsewhere and the customers.
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December 2023 by Veronica Bowen
Nice store. Sweet people. Great prices ?
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October 2023 by Rebecca Bennefield
This was always a good place to find quality used items at a fair price but since recent changes in management, it has gone downhill...they used to have a lady who did an excellent job but since are on their second manager in a very short period of time...used items sold by the Dollar Tree priced at 1.99 on some occasions would be one example...it's a thrift store but seems they are trying to get retail prices in a lot of instances...lines used to be backed up to the book section when I would check out...now I mostly see one or none in the checkout line.
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October 2023 by Sam Adams
Decent little thrift store that you can find cloth furniture, etc.
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September 2023 by Merry Kim
I went to this store for the first time to pick up some children’s books ,saw a small rack that have two shelves ( the shelves are attached ).The cashier charged me twice for the rack. When I questioned, she replied the shelves are sold seperate since it is not taped together with a tape even though they are attached. I have no way of knowing that the shelves of a rack will be sold seperate. So,I decided not to take the rack, since I thought the rack not worth double the price. The cashier goes rudely “ all sales are final” and she will not return my money. I am still at the cash counter when this happened , it is not like I came back to return the items I purchased. It is a simple misunderstanding of the price , how will a customer know the shelves of a rack will be sold seperate and the taped thing . I asked her if I can talk to someone and she goes I am the store manager with full attitude. So this rude and rotten attitude lady is the manager. I am forced to buy the rack basically. I usually like goodwill and also donated items but will think twice before doing again. It is not about money but how you treat people!
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July 2023 by Randy Perkins
Bought a computer desk, didn't know the employees would not help load it. Nothing posted at the register or anywhere else. The employees used to be helpful, but not anymore. I had to try to load it by myself, luckily a customer helped me load it. It apparently doesn't matter that you're a paying customer or that I'm a disabled vet. All Goodwill cares about is making money, not charity, greed. I'm done with Goodwill, period! If you're in need of furniture look elsewhere as Goodwill only cares about the money, not the community or you.
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June 2023 by Chloe n Austin Floyd
Some of the most sweetest staff that will make a very insecure person feel so much better and even look at there self a whole lot different than they were!
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May 2023 by Jennifer Grindle
If you want to possibly purchase anything electronic, keep a hand of rechargeable aa and aaa batteries. A keyring of flat and phillips screwdriver also handy. They are not testing or letting you test anything.Give them a taste of their own corporate greed medicine. They want your hard earned dollars, test your desired items.After the response from whomever, just because it's posted doesn't make it true. I asked for a few batteries to test a playmat, and was flat out told if I wanted to test it to see if it worked, they would pull it off the floor and send it back to the back and it may come back out in a few days. The item was listed for 19.99. Really, 20$ and I can't test it. Hmm, common problems are easier when you find a scapegoat.
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May 2023 by Susan Camp
Clean shop and clean clothesI bought 2 CD's for 99 cents2 books for $1.00 and a new tee shirt for $2.00.I will be back again.
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March 2023 by Christy Boyd
Everything is easy to find, organized, very nicely priced and very clean.
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December 2022 by Jennifer Shoemaker
When they do get furniture. It's always priced reasonable. I always like looking around in there!
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December 2022 by Tessa McKinney
Was in the Goodwill earlier today needing help. One of the workers named Jes directed me in the right direction! She's always so friendly & nice whenever I stop in to shop which is usually at least 2x's a week . Just wanted you all to know what great customer service she gives! She's a genuine asset to your store!! Kudos
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November 2022 by Paula Daugette
Very clean and well organized store . Friendly staff and reasonable prices ? I absolutely love shopping here and the book section is my favorite!
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October 2022 by crystal bagwell
Well organized and clean. so many good items. Employees were super nice. I will definitely drive the extra time to come to this one over other closer ones!
