-
November 2023 by David Smith
Without a doubt the best customer service experience I have encountered at a car dealership. Very personable staff. Thank you!
-
November 2023 by Cynthia Weaver
I had an appointment and told them what needed to be done to my car. The appointment was at 8:00 AM. I needed it serviced, new tires, and brakes or rotors turned or replaced. I called 2 weeks before to make sure everything was in place and it would not take a long time. My daughter was there before 8:00 and left at 4:15. She was not ever offered a car until 3:30 and not even offered any lunch or a way to go get any. I have been very pleased with my service in the past but the last one was not good. Very dissatisfied with the service .
-
October 2023 by connie ferguson
Every time I come into Joe V. Clayton Chevrolet Dealership, I always get friendly service. They are always ready to help and have excellent service. I am proud to say that Joe V. Clayton is my place to go for a vehicle or to have my vehicle serviced. I am very happy with the service I receive there. Thank you. Connie
-
October 2023 by Danny Schneider
This dealership is amazing. It's very rare anymore that you actually get to speak to the owner. Brian was amazing. Mark our salesman was wonderful. Very friendly and professional. I couldn't have asked for anything better. I definitely highly recommend them. I will never buy a vehicle anywhere else. Thanks again for your help, Mark and Brian. Fae was wonderful and easy to work with. She took care of all the paperwork and finances. Was in and out in less than an hour. 47 years old and have never been treated like this. I can't say how much we are thankful for everything.
-
August 2023 by vivica villa
I had a wonderful experience shopping for my first vehicle with this dealership. They all were so friendly and transparent and helped me with the vehicle I wanted. I also appreciated the family atmosphere without the haggling or condescending attitude I had experienced elsewhere. The prices are also phenomenal without outrageous fees. I’m grateful for having found them and the customer service they provided.
-
August 2023 by Linda Burton
Super friendly and very professional. We met just about everyone at the dealership including the owner. All of our questions were answered and we never felt pressured in any way.Traveled from out of town to pick up vehicle after deciding to purchase after viewing online and securing financing approval over the phone. All paperwork was ready when we arrived and no surprises. Best car buying experience we've ever had by far.
-
August 2023 by Shane Stanfield
I live over 100 miles away from this dealership with several local Chevrolet dealerships that I tried to make a deal with, but Joe V Clayton Chevrolet had by far the best deal on the truck that I wanted to purchase and gave me a great trade in allowance on my old truck. Was able to do most of the preliminary negotiations through phone/text which made the buying experience very convenient. Staff was very attentive and helpful throughout the buying experience and even gave me better financing through GM Financial even though I had already arranged a loan through a local credit union. I haven't purchased a new vehicle in over a decade so I am behind on all the new technology, but Doug was patient and explained all the new features of my new truck. I already have and will continue to recommend this dealership to anyone looking to buy a new Chevrolet. Well worth the drive to make a deal with Sammy and his team at Joe V Clayton Chevrolet in Arab, Alabama.
-
August 2023 by Kim McQuinn
My vehicle service today was performed in a timely manner and the scheduling and work was very professional. The vehicle purchase process was equally outstanding and I am very satisfied with Joe V Clayton and will continue to be their customer in the future.
-
August 2023 by Magen Kellar
I am never disappointed with the team at Joe V Clayton. Jeremy is great and goes above and beyond to make sure I am always taken care of. I will continue to use Joe V for my vehicle wants and needs!
-
July 2023 by Kristen Totten
This dealership was extremely easy to work with and not pushy at all, which is a huge plus for me! It didn’t take me long at all to decide what I wanted and Doug made it happen. My husband and I can’t thank Doug enough for coming out of his way to deliver the vehicle to us since our schedules didn’t line up to make it back to finish paperwork together. I’m loving my new 2023 Traverse!!
-
July 2023 by Andy Nelson
Best place to get your Chevrolet truck. Fast and friendly service and on time.
-
July 2023 by John M Totten
The experience was great. I couldn’t recommend a better Chevrolet dealership to do business with from the sales manager and finance manager, to our sales person Doug who even brought the car to us.
-
July 2023 by Mona Prickett
They sales staff and employees were amazing! They made my first new car purchase so easy and helped me get the exact car I was looking for. They informed me of any discounts I qualified for and helped me with the process of obtaining. My sales person spent a great deal of time explaining the features of my car and made sure I was happy with it before we closed the great deal! I felt like I was among old friends. I will highly recommend everyone looking for a vehicle to visit Joe V. Clayton Chevy!
-
June 2023 by Brooke Jones
We drove almost two hours to come to this dealership. We were able to get a much nicer vehicle than we had anticipated due to the pricing. The transaction was extremely straightforward with no hidden fees. I will recommend this dealership to everyone! Our salesman, Nic, was just the best. Everyone we encountered in the dealership was top notch. I cannot recommend this dealership enough!
-
May 2023 by otis1382
We drove up from Chelsea, Al to look at a vehicle, a hour and 45 minute drive, on a recommendation from a friend. Excellent experience. The saleperson, Doug Maddox, was very friendly and helpful. He answered any questions I had for him quickly through texts. Everyone else that we dealt with was also very friendly. Never felt pressured into buying. We were initially looking at a used Traverse from a different dealership but we got such a good price from Joe V Clayton that we ended up buying a new one from them. I would definitely recommend using them