O'Reilly Auto Parts store #1312 in Arab, Alabama, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also features services like resurfacing brake rotors and drums, building custom hydraulic hoses, and mixing custom paint. Customers appreciate the availability of a free Loaner Tool program for specialty tools, with a refundable deposit. The staff at this location are highly praised for their friendliness, knowledge, and willingness to go above and beyond to assist customers. One customer shared how the assistant manager and manager quickly helped when they were stranded with a broken hose, even bringing the parts and installing the hose since the customer couldn't do it themselves. Others mentioned how helpful and quick Serina was in getting them back on the road, and how she provided excellent service, including installing wipers and finding parts at reasonable prices. Customers often highlight the great customer service, competitive prices, and the staff's helpful attitude as reasons for their loyalty. Overall, the store provides reliable service and support, making it a trusted place for auto needs in the area, with the reassurance of being part of the larger O'Reilly Auto Parts network across the US.
Had to purchase a battery and they went above and beyond. Not only did they change the battery they checked the alternator to be sure it was not draining the battery. Friendly, and very helpful.
June 2026
Very helpful when my car needed to be hooked to their trouble shooting device. Printed out the report and helped me find what was needed to fix it.
June 2026
Great management! Great service. 100% recommend coming here. Ask for Serina
