H&R Block has many loyal customers who appreciate the helpful and caring service provided by their staff. Vickie, a long-time employee, is highly valued for her sweet and thorough assistance, making sure clients understand their taxes. Customers find it difficult to get appointments or help online but prefer working with Vickie in person. Lindsey is also praised for explaining the details of tax returns clearly and making the process easy and friendly. Overall, clients enjoy the personalized, supportive service and plan to return next year.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
