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“The total repair experience was great. The check-in was easy, and they provided texts with updates on the repair. Sides did a great job on my SUV. Highly recommend their services.”
“This is the best place to get parts and Jake that works there always knows the bright correct part so you don't have to make a second trip and is always polite and helpful and gives good tips which is fairly helpful for somebody like me who is learning how to repair stuff from YouTube videos I am so thankful that this business is in Athens Alabama”
7:30AM - 9PM
100 US-31, Athens
Auto Parts
“I had a tough time tonight. The seat belts had jammed up, leaving me and my son having to figure out another way to secure ourselves.
The passenger seat belt in the rear and the driver seat belt both had jammed up and wouldn't release for us to fit them properly.
We were able to pull into the Advance Auto Parts store and get a few items and some help from a young man. I believe his name is Dennis.
My son requires a special seat belt because he has cerebral palsy. While speaking with Dennis and interacting with him to figure out the best possible safety belt solution for my son, I discovered this young man also had cerebral palsy, just like my son!
Very knowledgeable young man who led me in the right direction to solve my difficult problem. It allowed me to get home safely with my family!
Mr. Dennis, I appreciate your assistance tonight. Best of luck to you, and may you have the best blessings. Thank you!”
Open 24 hours
17086 Nabors Rd, Athens
Auto Parts
“Keith and his crew and his painter did a great job on my 2001 Chevy truck I would tell anyone to use them they are great at what they do they take pride in their work”
“Awesome old school parts house. It’s nostalgic in that they have ALL the parts I needed and they retain NO CHILDREN behind the counter asking stupid questions! They stock what you NEED and no AIR FRESHENERS. The first thing I noticed was BAR STOOLS at the counter on my side, EXPERIENCE on the other side! We are new to Alabama and they will REMAIN my parts house. There’s a MACHINE shop at the back of the building specializing in PERFORMANCE work as well.”
“Jeremiah was great! I came in needing to use my warranty on my battery and he was kind and helpful. He answered all my questions and replaced the battery for me quickly.”
“Excellent experience with repair of a large scrape from a shelving unit in my garage fell on the vehicle. Used Sides West for the repair. Replaced two trim pieces and painted drivers door. They were efficient, friendly, and exceptional attention to detail. I was in and out in 4 days. Outstanding work and craftsmanship. Thanks Sides for your service!!”
“Our truck broke down while passing through town. Packs Automotive stayed late for us to get towed in - then stayed even later to fix it so we could get on the road again. Fast, fair and above and beyond great customer service. Highly recommend.”
“I called close to closing time because my light came on I got there right at closing and they checked it for me with no problem and printed my paper at 8:58 he was very nice and wasn't mad at all by it being so close to closing”
7:00 AM - 7:00 PM
1011 US Hwy 72 E, Athens
Auto Parts
“This store seems to change workers a lot there's a high turnover I don't think they compensate or appreciate their workers and so the good workers that they have don't stay and they constantly have turnover”
“Lets start with the bad and end with the good. My brand new truck unfortunately had to get towed and I chose to have it towed to this shop since I bought it here and the purchase process was AMAZING. Sales and Service are totally different so keep that in mind. To start, they claimed to not have a loaner while my truck was being repaired, I would have driven anything they had in the inventory to prevent from being down. Next up, very little communication offered. I had to follow up at the end of the day and I had to ask what was happened and what causes that sort of issue (bent pushrod after only 10k miles). Lastly, once it was repaired, they would not bring the vehicle to me or arrange for courtesy transportation. I had to get transportation to the dealership to pick up my truck. I could have had it towed to the dealership within walking distance of my office but instead I wanted the local owned dealer that sold me the truck to have the business, thinking with them being smaller I would have a better service experience. With that said, the great part is the truck was fixed the next day and the inconvenience of not having transportation was minimal. Would I recommend them? Yes. Would I suggest they improve on their communication and their customer offerings, HECK yes! Did my world come crashing down because of these circumstances, NOPE. Will I go back to them? Hopefully not, but if the truck breaks down again, you bet I will and hopefully the experience will be better.”
“Really nice people. A little mom and pop place. When I got there after calling a bout a part they asked if I was going to remove the part... I said I was not told that I would need to. They removed the part for me and sold it to me for tha price quoted.”
“I’ve used Advanced Auto Parts- Athens many times now. I just want to give credit where credit is due. The associates there are always super nice and helpful. I pulled in today for new battery, Deshaun had the battery checked (it was bad), taken out, and replaced in probably less than 10 minutes. We will continue to do business with them.”
“First time getting an oil change at this location and I will be back because of the excellent customer service from Deyvis. Deyvis was very professional, kind and helpful. It was really great to receive excellent service with a smile.”
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“Messaged after hours on a Friday evening to get some exhaust work done on my 2018 silverado. Saturday morning 8:30am I was leaving their shop with the exhaust work complete. Charged me less than I would've spent doing it myself. Turned out exactly like what I wanted. Everyone was nice and professional. The service couldn't have been better. Appreciate you guys.”