Bank Independent is praised for its friendly and knowledgeable staff who provide excellent service. Customers appreciate the ease of opening accounts and accessing mortgage loan approvals. Many recommend the bank for its professionalism and quick responses to inquiries. One customer was especially grateful for a positive experience after a disappointing time with another bank, and they look forward to a long relationship with Bank Independent. Overall, it is a bank highly recommended for various banking needs.
I opened a checking account there and the staff were very helpful, friendly and efficient.
June 2026
Had a large check from a different bank(Bryant). Bryant would not cash their own check. Went to.my bank and the went through the process to approve it without a hold on the check. They called Bryant and they would not verify funds. The manager at BI approved the deposit of the check for immediate use.
December 2025
The food and desserts were awesome as usual.top rated