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June 2023 by megan Appleton
Champion Chevrolet of athens they have had my vehicle for a year now because they can’t figure out what is wrong with it. They replaced my motor July of 2022 and after I picked it up it started have an electrical issue and I brought it back to the dealership. They put a new fuel pump in and then proceeded to replace the fuel pump three more times trying to fix the issue. Then eventually, they told me that they were just throwing parts at it because they didn’t know what exactly was wrong with it. They had to replaced the wiring harness which they could have possibly damaged it they replaced the motor in my car. I have spend nearly 10000 $ on fixing a car I can’t even use or drive. This is ridiculous that I’m spending so much money to keep my car insured and to make a payment on my car just to be throwing more money away.Service: Auto engine diagnostic
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February 2023 by Amanda Moore
I have taken my vehicle to Champion Chevrolet's Service Department on multiple occasions for maintenance/servicing needs. The service department manager, Mike, and his team always provide me with excellent customer service, answering questions that I might have and communicating with me about issues that were found and any costs associated with repair work. Highly recommend!Services: Auto engine diagnostic
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November 2022 by Abigail Dobbins
Highly recommend this service department! After calling a different service department who told me to drop my car off and it would be 2 days before it was even looked at, I called Champion. It's a bit further of a drive, but completely worth it. They got me in and out the same morning. The service department even took the time to show me what needed to be replace. They have earned a repeat customer.
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July 2022 by Kathy Hammons
I am a repeat customer. Justin was great and very helpful with sale of a used vehicle I was interested in.I asked for a certain monthly payment and the end result was around where I was wanted to be. I will continue to do business with this company. Good customer service and a good inventory on thelot. If you are looking for a reliable used vehicle or a new one, do yourself a favor and go see Champion in Athens, AL. On 72. Great people!!!
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June 2022 by Rochelle Mcgriff
Tyler was great! Professional attitude, treatment and follow through in getting me in my new car. Highly recommend Tyler and Champion Chevy.
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June 2022 by Heather Tisdale
I bought a ac delco battery with a 30 month free replacement warranty . I had to argue with the new manager he said I’d have to pay champion Decatur al
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May 2022 by Kimberly Evans
Had my car for 3 1/2 weeks, said it would be 1200 then called next day said it would be an additional 600+, said it was fixed, picked it up and within 4 miles it was doing the EXACT same thing it was when we brought it in. Took it back, now says it needs a radiator, another 800+ and that's at a discounted rate. Nevertheless, we picked our car up and brought it home. Very disappointed in service, thought it would be better to go to a dealership.
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May 2022 by Teresa Dougherty
As a woman I feel comfortable doing business with Champion. They always explain what service I need and give me a price up front. I trust them and will continue to buy my cars and use them for service.
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April 2022 by Joseph Patterson
I purchased a certified 2018 Chevy Silverado Z71 from this dealership and have had to have two door panels replaced, screen in vehicle replaced and the complete assembly replaced for the A/C and other options and each time Brian and the staff within the service department have been so amazing. I simply explained what I've been facing and then I gave ideas on resolution and each time Brian was super facilitative and friendly. Thank God for the bumper to bumper certified warranty and that I purchased the extended warranty. These staff members are top notch and i'm so happy. Thank you all!Services: Oil change
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April 2022 by Raquel Price
Highly recommend! They took care of our vehicle quickly& pricing was reasonable
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December 2021 by Kent K.
The worst dealership I have ever bought a vehicle from!!! Customer service ends when they get their money! I bought a $75k truck from them. They lost one of the key fobs to it and said they would call when they found it. 2 months later I had to call them. They set up an appointment for me to come in during the week to program a new fob. So I took the morning off of work thinking it would be really quick. I sat outside in the heat for 3.5 hours only for them to tell me that they don't have a fob for my vehicle. They had 2 weeks to make sure they had the right one!! Then the key guy said they would call me and come to my work to get it taken care of. That was 2 months ago and still no call. DO NOT BUY HERE!!! You have been warned! Update !! After 10 more calls and a couple more months I finally got an appointment to take my vehicle in for a new fob. I showed up to only find out that they didn't have my appointment scheduled. They told me they may have one and I handed them the key and waited. I waited for 2.5 hours for them to take me that they don't have a fob for my vehicle. I was fuming because I have lost more $ by taking off of work than a new fob would have cost me out of pocket. They then called me a few days later and said they have a key blank ....... I said it's supposed to be a fob. The lady said oh ..... well let me check and see if it's a fob and we will call you back. Guess what ......NO CALL. That was approximately a month ago. I have now owned my vehicle for almost a year now and no fob from these fools !!! I have never dealt with suck pathetic people in my entire life. My experience was with the Dodge side of the business but they are not listed on yelp. Same company though.
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December 2021 by David Gover
Professional, very courteous and polite couldn't ask for better experience.
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July 2021 by Zachary Garner
Rude, acted as if we were an inconvenience to service a recall on the car after we had already called and scheduled an appointment. I was blatantly skipped in line while trying to pick up my car after he asked if I was next. I will Never have anything serviced in that place again.
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May 2021 by Scott Whetzel
They were friendly and quick to do an airbag replacement as part of a recall on Monday 5/17. But when I drove away I noticed the massive crack in my dash that was not there before. I called the service center when I got home from the repair. I was assured by Brian they they do all the work through the glove box. After looking at some youtube video, It looks like the the passenger side airbag has an access cover on the top of the dash. Brian was to have the service manager Jeff call me back to reach some arrangement. He has not. When I called yesterday (5/18) I was told that Jeff was busy and that he has the message to call me. It is not mid afternoon on 5/19 and there has not been a call. I advise everyone to do what I should have done.... take lots of pictures of your dash before you have a dealership work on your airbags.
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May 2021 by steve
I worked with David, I called in the morning needing a Silverado and showed up hour and a half before they closed and drove off in my new 2021 Silverado. The team stayed over to get my final paper work completed.Great truck, easy buying experience and very kind staff at this location. I plan to come back in a year for my wife's vehicle.
