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December 2023 by Jeremy Billerbeck
Had a problem this morning passing through on a return trip to Michigan. Owner was on vacation but found a tech to dispatch and get us going. Great price and very nice folks. Thanks for helping us get home with our truck and camper.
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April 2023 by Dscrb
Just called to talk about the basics of a job. Not helpful at all with estimation and completely rude to boot. If I'm going to tow my truck to have it worked on, yeah I'm going to try and get a little bit of an idea of a price if I have a good idea of what the job is to begin with and I'm paying out of my own pocket... That is not much to ask for. I will gladly be going with one of the other shops who actually was cordial with me. If you want customer service, I can tell you right now this is not the place for it.
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February 2023 by luneygrl1
Had issues with vehicle. Zak was AMAZING ? Fixed it really quickly. Wonderful young man. Definitely recommend this company.
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February 2023 by Dan Matthews
They got rite on my son in laws truck and made all repairs.We are happy.
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January 2023 by Mitchell Robertson
They did exactly what they said they would do. 135,000 over 2 years ago still puffin along.
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November 2022 by Jonathan Working
Was not friendly didn't want to work on my truck and didn't stand by there warranty
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November 2022 by Jennifer Little
Fantastic service! Very knowledgeable owner and employees. Highly recommend
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October 2022 by Lisa_LovesJourney
I had my dirtmax diesel ?modified back in 2015 when I lived in Wilmington NC. I drove away like a giddy school girl totally LOVING my truck performance and sound I randomly have reached out several times seeking help troubleshooting random mechanical issues and they help me every time!!!I’ve been traveling all over the US and have never found a performance shop that goes near this level of customer service!!! Totally recommend!!!Totally Addicted to Diesel Addiction!! ☺️
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August 2022 by Bradley Johnson
The website offers you the option to request a quote. Do not waste your time. The customer service was terrible. Bryan was clearly not interested in offering any estimates over the phone and showed little interest in receiving additional work from a potential paying customer. He was extremely rude.
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February 2022 by Melvin Brown
These guys are complete professionals extremely knowledgeable, I will never go anywhere else...
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January 2022 by chad abernathy
The guy was too arrogant for my taste. I chose another repair shop.
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January 2022 by m morgan
2004 Dodge 3500 Cummins showed "glowplug" symbol and started running rough. Would not start next morning. Towed it to Champion Dodge and they refused to work on it because it was more than 10 years old !!! Towed it to Diesel Addiction and they were BURIED in work but nonetheless I checked with them several weeks later and they worked me in and found it was not the rail pressure failure I thought but simply the lift pump in the tank and had it repaired in a few days a lot cheaper than I had to pay the last time that pump failed. GREAT SHOP !!! They get stacked up and far behind by all their customers but it's easy to see why. TAKE YOUR DIESEL THERE !!!Service: Engine repair
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October 2021 by Brian Hargis
Literally the greatest diesel mechanic on the face of the earth owns the place so nothing leaves the shop without his approval so you can't go wrong with taking your truck here.
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July 2021 by Drew Poole
Brian is a stand up guy. Very knowledgeable. Highly recommended. The name says its all.
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February 2021 by Jim Sweeney
Called and talked to an individual about possible troubles I have been having with my truck. Was asking questions as I am new to the diesel world and trying to understand how long the truck would potentially be out of pocket for. Upon a few more questions about CP4 and CP3 pump conversions, I was told “I think you need to find another shop, this shop is not for you” and was hung up on. This is terrible customer service for someone trying to be the be informed and understand the potential financial cost at hand. I would not recommend them based on this terrible lack respect.
