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March 2024 by Marquez
Krystal was cold. And the Krystal chips was super hard couldn't even Bite into it.
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March 2024 by Troy Venable
Great attitude on staff, but the burgers were old and place needs a update. Very old and
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March 2024 by Christopher Foy
I have been going to this KrystalAmong dozens ,maybe hundreds over the decadesAnd I think I speak for everyone when I say the Krystal off 65 in Athens ,Alabama, is the worst one on the planet. And what's crazy is, it was the same way 20 years ago.
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March 2024 by Jeremy Jackson
Great experience!
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February 2024 by Aryne Feldman
Whoever was working the drive thru on 2/24 around noon has the worst attitude. Everyone in the car looked at me when she was talking to me with a look of surprised because of the attitude problem. . How do you work with people and have a tude like that. I get there’s typically a reason but there was absolutely no reason at all. . Come on now.Never again am I coming here.
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February 2024 by Teresa Pennington
I'm not going back every time I got the burger not all way cooked an the buns cold or they rolled up not good at all like
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February 2024 by Action Jackson
Loved it the young ladies were
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January 2024 by Kabrina Murphy
Unfortunately, I have NEVER had a pleasant experience here.....ever! It's either too messy, cold, old, or just not available(as far as what you order)! Also anytime I order Doordash from here it comes to my home extremely unprepared or clean. Their milkshake machine has ALSO been "down" for over 3 years! Anytime I order milkshakes in my online order I always get the same number of whatever regular drink I ordered to make up for the milkshakes....which don't get comped either! But they definitely show that they're available for purchase on their site and you don't find out till you've already got the order. Even "in-person" orders are a nightmare. Needless to say, I will NEVERRRR go back!
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January 2024 by Starter Cotton
I went to dine in stood at the counter 5 min no one said anything looked at and went back to drive thur window and one was working the for dine in and it had a bad smell and nasty and my wife went to restroom and she it nasty the didn't lock and nasty the smell was making me sick so we and didn't eat and I will not be back
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January 2024 by Angie Kramer
Although the food was disgusting in my opinion, the service was impeccable!! Our order was made as we asked, and she tweaked it to ensure we were receiving what we wanted while saving us a few dollars. The was friendly and patient as we were visiting and had never eaten at a Krystal before. I wish I had gotten her name yesterday because she deserves recognition from the company. The food was prepared well, it's simply not a food type I like. It was like a generic version of White Castle food. White Castle is also gross to me lol
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December 2023 by GROVER KITCHENS
The staff were among the friendliest I have seen. The food was hot and fresh. However, the location is in bad need of repair. The ceiling tiles are old, the formica is broken everywhere, the tables and chairs were in disrepair, there was a leak in the lobby snd the bathroom was as clean as it could be considering that the wall looked compromised by water. This whole place is run down and reeds remodeling or replacing. I have NO issue with the staff or food. This is not a cleaning issue this is an owner not keeping their location up to date and repaired.
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December 2023 by Suzy Smallwood
Got to Krystal’s at 11:15PM - they advised they had no 3ed shift staff and were closing. No sign or anything.
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December 2023 by Bo Zeller
Maybe the WORST fast food restaurant that I've ever visited. Really wanted to take photos, but felt like it would have just been a waste of time. Anyway the food was cold and hard, the whole restaurant was disgusting, tables, floors etc. The bathroom was terrible, had to drive my wife to another place so she could just use the restroom. After seeing the men's bathroom we didn't even want to risk her even going in. The drain in the middle of the bathroom floor didn't have a lid/cap and or cover. Just wide open with Lord only knows what all over the floor. The employees where literally saying out loud how the was taking turns taking naps in the back, how they wasn't about to do anything pertaining to work. Like it was cute. That place should be closed down or hire people that can change EVERYTHING about that place.
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December 2023 by Kayla Denton
This is the best Krystal's I've had in a long time. I'm not exaggerating they were perfect. The fries and corn pups were too! Thank you!!
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December 2023 by C.c Reed
I've never eaten at Krystals before. I never will again. The restaurant was run down & dirty. Holes in the floor, ketchup on the garbage can face & across the counter. Im handicapped so I attempted to sir at the wheelchair accessible table bit it was so bad wobbly you couldn't balance anything on it. Staff was just rude. It took them 10 minutes to cook a chicken biscuit, sausage egg & cheese biscuit, & 2 orders of tater tots. All of it was cold by the time it was shoved in a bag & the bag shoved in our faces. Please note, they were not busy at all. Now I know why
