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February 2024 by Al Fraser
Outstanding Service and common courtesy at a Great price. There was a delay in getting my vehicle done and my wife had no way to leave. Instead of making her wait, they offered her a ride home and when the vehicle was done they came and picked her up.
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January 2024 by Tammy Turner
It was great nice people to ..
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January 2024 by Dan Shaffer
No problems.
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January 2024 by Levi M.
Even though you make an appointment. Don't expect them to get to you on your appointment time. I had an appointment at 8. I showed up at 8 and then was asked to drop my truck off and leave it all day because they couldn't get to me because the only lift was full. My job would've taken 45 minutes tops. So don't expect them to get to you on your appointment time because that time doesn't matter to them
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January 2024 by Donna Ellis
Folks, this place is amazing! I rolled up after working 11yrs, tired,cold and needing tires… at 610pm! I was treated like family, got new tires (price matched) installed and was in my way! Friendly, tirelessly working to help customers! 5⭐️⭐️⭐️⭐️⭐️5♥️♥️♥️♥️♥️
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January 2024 by Douglas M
Great customer care, these guys were informative, and honest the atmosphere was so great that I’m going to apply because I want to be a part of the vibe.. and no point did I feel like I was in a Sales atmosphere? Thanks God.
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January 2024 by Ghost Rider
Nobody seems to want to step up and do anything. They're too busy putting off on someone else. 3 techs goofing off on the lobby while people are waiting.
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December 2023 by Jacob Lewis
I ordered 4 tires and paid online. After my truck was up on jack for over an hour, he came and told me they only had three tires and I would have to come back. Well I did at 530pm and still no tire and staff knew nothing about me coming. So now I have to come back a 3rd day. I work out of state and this is a huge inconvenience after paying almost 900 dollars.
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December 2023 by edward fremen
Bret the manager and Doug the technician took care of me in a very friendly and timely manner. Alignment feels and steers great. I am a 47 year PBY customer in numerous states and highly recommend them and I will be back with my other vehicles.
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December 2023 by Terri Jaudon
Their staff were friendly and professional. Loved the service provided. And particularly like the app to track the services. Easy in easy out
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October 2023 by Elizabeth O.
Had an appointment at 4 for a whole new set of tires. It's currently 6 and I'm still waiting. They said it's gonna be another 45 minutes til it's done. We will see. I would not recommend coming here unless you have all day to waste. Update: Bret was awesome! He's made sure I was taken care of
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October 2023 by Billy Owens
Not even a one star yesterday. Sat in the waiting area yesterday for 3 hours only to find out my vehicle had even been pulled into the bay. Had a 3:30 appointment and left at 6:15 without my oil change and tire rotation.
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September 2023 by ashlyn taylord
Every time I go to PepBoys everyone has been wonderful! They always take the time to offer to explain the details of what they’re doing to my car and why they’re doing it. Today, I just needed a tire check because I got a nail in my tire & they got it all fixed. Everyone seemed really kind! Thank you PepBoys! :)
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September 2023 by William Finucane
These guys did right by me. 100%. So, here's the story. Scheduled online for transmission fluid flush. When I got there they were super busy and couldn't get to me. So asked me to bring it back the next day and leave it over the weekend if I could. I could and I needed my steering system diagnosed, possible bad bearing, shock-strut in my non-proffesional auto mechanic knowledge based opinion. When I brought it back, they couldn't change the fluid because it was an enclosed system and had to go to a dealership. They put it on the lift and drove it around and said the shocks were like 50% but otherwise system was sound and they wouldn't recommend any mx at this time. Best part, when I went to pick up the van, they comp'd me the $40 diagnostics fee for having to wait around the day before. Good save in an awkward situation for a business that obviously does care about maintaining a professional image and good customer relations.
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September 2023 by Michael Pettey
When I arrived without an appointment, they quickly checked in with me. They were honest about wait time, they updated me throughout service, and finished much quicker than anticipated. I will likely be back for future service or repairs.
