Storage Partner #2, located on Mooresville Rd in Athens, AL, is a storage facility that aims to serve the local community, including nearby areas like Harvest, Madison, and East Limestone. Customers have expressed mixed experiences regarding customer service. Many reviews highlight friendly and knowledgeable staff, particularly praising representatives like Joie, Jobel, and Toni for their helpfulness and professionalism. However, some customers have faced challenges, particularly with issues related to insurance policies and pricing, leading to frustration. One customer noted a lengthy phone call that did not yield a rental agreement initially, but later interactions with Toni improved their experience. Concerns have been raised about the management company overseeing the facility, with some reviews indicating a decline in service quality and increased prices. Customers reported that the owners were responsive to their concerns and seemed aware of the management issues, expressing a commitment to finding a better solution. Overall, while many individuals have had positive interactions with staff, there are ongoing concerns about management and pricing that potential customers should consider.
Overall they’ve been pretty great to us. The owner is a stand up guy!
April 2024
Super easy to work with and always helpful. Facility itself is very spacious and well planned.
February 2024
I set up a storage unit with Moorsville 72 storage units, 14699 mooresville Rd, AthensAl today. I spoke with Jobel who was very friendly and knowledgeable. She help walked me through the process and answered all my questions. She made the process very easy.
