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December 2023 by Jeffrey Williams
Great customer service !
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November 2023 by Jacob Lewis
Went and got free pumpkin Halloween bucket for customers. Nice staff
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October 2023 by Justa Buddy
Everybody did their job.Yet the 1100$ phone number doesn't work ¯\_(ツ)_/¯ ..2 hours time I'll never regain.The nearest T-Mobile store is more than 60 rt.?
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August 2023 by Drew Poole
DONT PICKUP A EXTRA LINE TO SAVE 3 BUCKS A MONTH ITS A SCAM. T moble don't take care of me the way they use to. 20yr customer
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July 2023 by D'Lane Britt
After 4 days, and near 4 and a half hours dealing with online difficulties getting a new account to actually work, it took under 45 minutes in the store for their associate Josh to completely resolve every issue.I went in unsatisfied and frustrated and came out of the physical location a very happy customer. I highly recommend, and am extremely appreciative of, the customer service afforded me by the professionals at this location and will very loudly praise Josh to everyone I come across, for all of his patience and professionalism.
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July 2023 by Patricia Wright
A very long wait. Customers were backed up. Not impressed!!
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November 2022 by jake mcclellan
Love this place. Kendra a sales Lady was the best. Very knowledgeable person and very helpful. We are going to sign up and be T Mobile customers. So far very happy.
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November 2022 by Chris Moore
thinking about switching providers after a visit to this store, didn’t want to help with my trade in and after stand there for 10 min; found a way to get out of helping me, said the scratch on the screen counted as damage. even though it had no effect on the display, lazy didn’t want to deal with helping a loyal customer
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November 2022 by Ronald Crump
The people there were very helpful and was able to answer all of my questions!!
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October 2022 by Grills' Posse
Worst phone company EVER! Worst Tmobile store in the area. I spent 4 hours and 47 mins in this store on Saturday. They weren't able to get the new phone they sold me to work. I left without a phone though they activated the acct and started charging me for service. Monday I went to the Hartselle store and had a new phone, better phone plan and WAY better customer care all in about about hour. The only difference between the awful position Tmobile placed me in was the stores location and the people working there
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October 2022 by Micheal Pepper
A really great T-Mobile store. Employees are very helpful and knowledgeable
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October 2022 by Justawoman
Friendly, helpful ! The employees make this store i think ! Always a smile on their face !
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October 2022 by Amber Tidwell
I stood there waiting for help for a little too long but they were very professional and helpful
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September 2022 by Homicyclops Youtube
Awful place, awful customer service, all around a bad idea to go here. Verizon is much, much better.
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July 2022 by Reese Cup
Had issues a long time ago (2019) with staff being rude. Went 2022 and staff was nice! My issue is with the 55.00 Internet that tmobil is advertising. It is a 100% SCAM- I was told 2 weeks trial for free, the commercial advertise the same, but the company bills you from the day you take the modem and do not apply the discount. When I called the toll free # on the bill the customer service is in the Phillies - they would not send me a cancel bill nor a letter stating that I do not have then Internet service. I returned the modem 7 days later because it was not good for gaming! Please be aware of this SCAM!
