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February 2024 by Rob C.
Their tire and lube department is complete shyt. There is no way in hell people can be so fcuking incompetent and slow. Will never spend another dollar there again with those retards
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January 2024 by James M.
Absolutely pointless shopping here. So much is out of stock. Athens will never be anything more than a blip on a map without more major retailers. Athens sux so bad, Kroger won't even come back. It's a stereotypical redneck joke when your major store in town is 1 walmart
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July 2023 by Julia C.
The nastiest and the dirtiest restrooms of all stores where i've been to. It was so nasty the last time i had to visit it that i felt as if i needed to take a bath afterwards.
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July 2023 by Marsha C.
Customer service goes ignored when complaints arise. Blames low staffing reason for not having options available. Really. 3 weeks without online home delivery supply of any loaves of bread. Don't think so.
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July 2023 by April H.
Just slow service & never are excited to help customers. I go here all the time & I feel like they are becoming slower & slower with tire changes/oil changes, etc.
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June 2023 by Beatrice W.
If you use curbside pickup, please do it in the morning. You'll regret it every time you wait until the evening. I haven't had anything happen like this in my life. I ordered my groceries and needed them the following day. They had a time available at 7 so I took it. I got a text saying it would be a two hour delay. That was annoying, but I had no idea how bad it was going to get. They finally alerted me that my order was ready, and I went straight there. I put my information in, and waited over 30 minutes. Finally, I called. She said someone would be right out. A girl came out, but without my order. They had given it to another customer. Just gave it away. And no one knew how to fix all this. It was complete chaos. They lose so much money because once you leave with groceries, even if they aren't yours, they can't take them back. It was hours before it got straightened out. Just don't do it. It's maddening.
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December 2022 by Pamela M.
I placed an online order yesterday for pickup around 3:30 because hu hubs who loves to bake needed star shaped cookie cutters. Although this Wal Mart is pretty sketchy, since at least one person (maybe two) were shot in the parking lot, I boldly went to this Wal Mart for the first time since living maybe 6 miles away from it for over 15 years. The order was scheduled for pickup today after 11 AM but was actually ready around 4:45 yesterday. I arrived around 5, found my way to the designated pickup parking spaces (they have 16) and I chose 16 because it's my favorite number. Checked in via text and received a text that someone would deliver my item shortly. I set a timer on my phone and "shortly" was actually 15 minutes. The young lady who brought my items to my car was so sweet and apologetic, and seriously all 16 pick up parking spaces were full, so how can you be mad about a brief wait. This Wal Mart's pickup is vastly inferior to the Wal Mart on 72 west which is about the same distance away and I'll likely use it in the future since I have had exceptional experiences there. The Athens WM could benefit from the pickup set up at the Madison WM which includes a kiosk to check in and a covered area under which you park, I think 3 cars can fit under the covering at one time meaning you are comfy in the hottest sunshine, the most torrential rain, and even sleet and snow. Plus, the employees are protected from the elements too! Thanks Athens WM for providing the inexpensive Christmas cookie cutters and Merry Christmas to you!
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September 2022 by Susan H.
Can't do less than a 1 or I would. Third time in a row my pickup order had been missing items, has extras I didn't order and I've gotten zero help until calling the corporate customer service line. Avoid this store for pickup. If you need to use the service go to Madison, Huntsville or pulaski