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June 2023 by James Kea
I had car trouble on I-59 south heading to Gadsden on a Friday night, and I struggled for a long time to find anyone that could help me on a Friday night. Luckily, Autow's Wrecker & Garage were willing to help. They listened to me explain what happened and when it turned out to be something that can only be fixed in a shop, they offered to help. Unfortunately, they were busy and fully admitted they wouldn't be able to look at it for a while. When I expressed interest in getting my car to some place closer to my home, they recommended a couple of mechanic shops in Fort Payne. They even went above and beyond, and tried to contact the mechanic shop to make sure they weren't too busy, but there was no answer on a Friday night. They also offered to tow my car to that shop in Fort Payne, even though they are based in Attalla. They even got the tow truck headed my way in between our 2 phone calls. The tow truck driver, Jake, did a great job and was friendly and helpful. Autow's went above and beyond to help me, someone they never had met and likely never will, on a Friday night, when others didn't want to answer the phone. Autow's were extremely helpful, provided expert service and advice, performed a good job, were open and honest about their capabilities and likely shop delays, they offered alternate solutions to my specific problem, and even offered additional help and services days later. I highly recommend Autow's Wrecker & Garage for any automobile issues you may have. Honest mechanics who do a high quality job, with a genuine desire to help, are hard to find. They are at the top of my list from this point forward. Thanks Autow's!Service: Car towing
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February 2023 by Derick R.
Only the best mechanics in Etowah County!!!Services: Part finding & extracting
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February 2023 by Matt R.
I was beyond thrilled ? with the level of service provided by Sam! He was able to tow my truck for a very reasonable price! Most places charge by the hour but not Autow's, one set price and he even gave me a discount because it took longer than expected! WOW! Just phenomenal customer service!
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November 2022 by Britney Jones
Great people, fast, friendly & affordable
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November 2021 by Seth Doyal
Money missing out of the vehicle. They were the only ones who had access to it so we know that they had to get it. Wouldn't recommend this place to my worst enemy
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November 2021 by Tangileah Rogers
Got there in a timely manner after we called last minute. Highly recommend!
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November 2021 by Cynthia Forsman
Awesome people! I had a car with a dead battery at another wrecker service in Attalla and called Autow's to come jump me off..they came in minutes! Highly recommend!
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November 2021 by denver miami
Terrible Crooks. They towed my mothers car after she was allowed to leave it at a McDonald’s to go get a battery because it broke down. Two hours later and they took and and charged over $300Service: Car towing
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November 2021 by Jason Ashley
I can’t say enough good things about Chris. He treated me and my vehicle like we were both his own. Very professional and knowledgeable. He is the type of employee that is instantly your most valuable. Fantastic job Chris!
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November 2021 by Stacey Patterson
I went to get my stuff out of my car when my insurance company told me to. When I got there they told me they would bring my car for to get my stuff within 30 minutes. Hour and half later they bring me a bag with some of my stuff out of my car. I had money in my car that was never given back to me. Not a professional company if you can not let the customer get their own stuff out the car. Will never use this company again. Apparently they don't know how to run a tow company. As my father in law works for a tow company and knows what he is doing. You are not allowed to get anything out of a customer's car without customer consent. Thanks(humor)for making my bad situation worse.Service: Vehicle wrecking
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November 2021 by Chris J. Dowdy
Courtesy, communication, convenience and cooperation are the obvious intent of Autow's business model. Combine that with their efficient, effective, economical and expert services, particularly, auto towing & repair, and what you wind up with is a reliable, reasonable, relatable and reusable (if you're smart) resource.Thanks for all of your help, folks. You quickly got my son and I out of a big jam in more ways than one.
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November 2021 by Tracy Widner
I contacted the company regarding a vehicle belonging to them with no load but constant patterns of flashing lights in the back. There was no need for this to occur, they were so bright that you could barely see the brakelights. Also this causes a visual disturbance since I had a stroke. Also a pattern such as this can cause an epileptic to have a seizure.
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November 2020 by Felicia Logan
Very nice gentleman. One heck of a tow truck driver. Covered by my Allstate road side assistance. Great guys would use them again.
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November 2020 by Chris Beitel
Thay are very nice and help full one time I was having trouble with my engine and help me and put it in for a low cost
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November 2020 by paul rains
I think that they was very ugly on the phone an couldn't understand anything at all since the wife or girlfriend was useing ugly words in the back ground that was so bad I wouldn't ask them people for help to save my life
