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January 2024 by Janet Klyce
We had to track down a package this morning and when we arrived to this location, one of the drivers took us inside and one of the ladies working inside not only found our package on the truck, she gave us their direct phone number and said for us to call anytime and she would be happy to help us anyway she could. With the ice storm we had earlier in the week plus Monday was a federal holiday our package was delayed and it was medicine and we had to have it. This UPS location was AMAZING !!!!! If I could rate them with a higher rate, I would.
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January 2024 by Timothy Simmons
Great company great service
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December 2023 by Susan Bell
Went for orientation. People was nice
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June 2023 by Dustin Richards
Just moved here and had an Amazon package I needed to send back, upon entering was greeted by Austin. He was very professional and expedited my packaged immediately. I don’t usually take time to write reviews but this young man has been the most professional than I have seen my a long time an especially around here!!!! THANKS AGAIN UPS & AUSTIN!!!
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March 2023 by Rick Cooper
In and out fast. Very nice and helpful staff.
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February 2023 by Andre' Martinez Wright
The young lady was understanding of my situation and took the time to make sure that it was resolved before I left.
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December 2022 by silver stone the gamer
They were to turn my package over to my local post office in Gadsden, they sent it to their local post office in Attalla. Undoubtedly they need to go back to school to learn how to read. I know now not to ever use this ups location to send anything.
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November 2022 by Matthew Smith
I’ve never had a problem with ups until today they always leave my packages on the door step today the left brand new headlights in my driveway and they got run over and damaged
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October 2022 by Kimberly Smith
I applied here a few weeks ago and today i went in for my orientation the front door was closed and we had to walk to an area where we didn’t even know was safe or not. Orientation was at 6 i got there at 6:05 and i waited five minutes because i didn’t know which door to go into. We went through training and everything only walked an unsafe environment. Please if you are black do no apply here they will only keep the whites. It was 8of us 5 white and 3 black were all sent home
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September 2022 by terre baswell
The app says they are open. This sign on the door says they are open, but they are not. Need to fix on Google.? Now I have to make another trip.
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July 2022 by Michael Nessler
I am not very pleased by how professional people treat customers today. Short rude and unhelpful. Do not expect anything extra out of this customer help center.
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July 2022 by Gina Roberts
I work for a company and we use ups daily. They are always losing packages. This time they lost a package with irreplaceable documents. All they ever do is tell you to file a claim. They will not help you AT ALL!!!
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July 2022 by J Taylor
Facility canceled my order and said “customer refused package”… how did I do that when I was at work.
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May 2022 by ReBecca Cochran
Very friendly customer service rep. Easy to find and easy pick up
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March 2022 by Alan Beard
Worse service every, never come at the same time.
