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May 2023 by Brandy Mayhand
I absolutely love the guys here! They go above and beyond. I have continuously brought my business here whether I needed a loan or making a purchase.
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March 2022 by Hannah T.
TERRIBLE! STAY AWAY! I took my cat to get groomed there today and she spent 10 hours there (7am-5pm) and she looks awful & the customer service was terrible. She's a long haired cat and I asked if they could shave her with a lion cut and they assured me the groomer was comfortable grooming cats and that it could be completed. I spoke with 4 different receptionists throughout the day and they each told me a different story about my cat and that the groomer was having a hard time grooming her. Finally, at 5pm I call and they said I can come pick her up. When I get there the receptionists give each other a weird look and tell me that my appointment was booked by mistake and that the groomer doesn't groom cats and didn't know what she was doing. My cat comes out and she has patches of her and she shaved halfway and they said that the groomer couldn't do anything about it. I paid and left... After getting home I realized how bad my cat actually looked and felt ridiculous paying when they did such a bad job and were so rude. I called and asked either if they could fix her or give me a refund. They pretended to put me on hold and started saying negative things about me and then I could hear that the groomer walked in and started yelling and crying. The whole conversation was so weird and uncomfortable so I hung up. A couple minutes later I get a call from them and they said they are giving me a refund but that the groomer will not fix my cat and that that it is what it is... This whole experience was so disappointing. I wish they would've been honest from the start and said they don't groom cats. I called 4 times during the day they could've told me that the groomer wasn't okay with grooming my cat. They wasted my time and also made my cat spend all day there to get a butchered/terrible haircut.
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February 2022 by Rory Williams
Never come here. Rude and unwilling to buy anything.
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August 2021 by Toni James
Never Trust AUBURN PAWN SHOP again since I been pawn my Apple IPad and that Employee has been used my IPAD been nosey in my personal business and used iMessage talk their friend on my IPAD also tracking my phone …I glad I save it that message from iMessage. I read all their messages. Never go back again . Need to warning customers to not pawn at Auburn Pawn Shop. I’m not only one
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January 2021 by Brian Caldwell
Very friendly and great to deal with!
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January 2021 by G. Sunlight
Great staff, always some cool stuff inside.
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August 2020 by Ashantis Anthony
Auburn Pawn CustmerService is awesome! I bought a Apple Watch from Mark n couldn’t get it to sync. He took time out his busy day to get my watch synced to IPhone n treated me as if he’d known me for years! Just moved to Auburn, Al a year ago n that’s one of the reasons for moving from New York to the south the hospitality! Thanks again Mark u the bomb! A pleasure working with u made my day! I’ll be to see u again for my surround sound!
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March 2020 by Lisa Smih
I called before going down and asked if they took iPads for loans. They said sure we do come on down. 5 minutes later I arrive and another gentleman says oh we don't. I said I just called and the gentleman I spoke with says yes we do and the other guys gives this funny look loans stutters and says well it could be locked. I said it's not locked and in perfect condition. It just says oh well no....
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February 2020 by Deuntae Darden
Great pawn shop great people I love it like it’s a good pawn shop to go too
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January 2020 by Khadijah C.
Do y’all have any older vacuums like 80s or 90s? And older radios with CD player. Like early 2000 or early 90s?
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January 2020 by Billy Moore
Had a wonderful experience great customer service Good price cared about what customer wanted didn't try to force other items on it you thanks guys I will be back
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September 2019 by Desminique Rowell
Mr. Swanson is the best!!! He has some nice jewelry and he will give u a great price on just about anything you like or want to trade. Very trustworthy!!!
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May 2019 by Sonya Blade
I love this place and they are awesome
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May 2019 by Adam Foutz
Best shop in town to use for FFL transfers!
