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January 2024 by Michael Kim
Perfect for what we were looking for! Late night stop for my family of 4 after hours of driving. Clean, modern rooms with comfortable beds in quiet rooms. Front desk associate was extremely nice, polite, and fast in getting my room (was also very nice and patient to some person she was helping on the phone at 1am....). Staff in the morning was super friendly and got us some yogurts and offered to give us more breakfast items even though we were past breakfast hours. Not the fanciest hotel, but if you're looking for clean, modern, great value, with a friendly staff, this is a great spot!
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December 2023 by E H
I’m someone who has stayed in some of the most luxurious hotels in the world, but also some of the worst budget hotels. I booked Avid because I didn’t want to pay the ridiculous greedy nightly prices that short term rental hosts charge during the Auburn/Alabama football game weekend. I prepared myself for a dingy budget hotel in Avid. Boy was I wrong. I was incredibly impressed by this place. The stylish modern decor with whimsical colors, the bright white walk in glass shower and not a dingy shower/tub combo with a curtain, modern vinyl tile flooring, and the best part? The bed was incredibly comfortable and the sheets were a much higher quality than you usually find at this price point. They were soft and silky and not gritty, low quality sheets.Reading previous reviews I was definitely worried about showing up and not having my reservation honored. About a month before my stay I messaged the hotel and brought up my concerns. They informed me that the management had changed, and in no way with this ever happen on their watch. I had no issues checking in and the staff was incredibly friendly.The breakfast is simple but the fact that they offer food and coffee is a bonus, especially at this price point.I would absolutely stay here again even on an non football weekend.
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December 2023 by E O
I’m someone who has stayed in some of the most luxurious hotels in the world, but also some of the worst budget hotels. I booked Avid because I didn’t want to pay the ridiculous greedy nightly prices that short term rental hosts charge during the Auburn/Alabama football game weekend. I prepared myself for a dingy budget hotel in Avid. Boy was I wrong. I was incredibly impressed by this place. The stylish modern decor with whimsical colors, the bright white walk in glass shower and not a dingy shower/tub combo with a curtain, modern vinyl tile flooring, and the best part? The bed was incredibly comfortable and the sheets were a much higher quality than you usually find at this price point. They were soft and silky and not gritty, low quality sheets.Reading previous reviews I was definitely worried about showing up and not having my reservation honored. About a month before my stay I messaged the hotel and brought up my concerns. They informed me that the management had changed, and in no way with this ever happen on their watch. I had no issues checking in and the staff was incredibly friendly.The breakfast is simple but the fact that they offer food and coffee is a bonus, especially at this price point.I would absolutely stay here again even on an non football weekend.
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October 2023 by Mary M.
Nice, new, and decently soundproof. The hotel was full and yet we never heard any of our neighbors. Whenever we needed a couple things the front desk was helpful. Took off one star bc the breakfast could be a little more inspired in terms of variety.
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October 2023 by bamagrl77
We stayed here for 2 nights while my daughter's basketball team attended camp at Auburn. Staff was friendly, however, the hotel doesn't have fridges/microwaves in the room. No closet area. We had to beg for towels....gave us 2 towels for 2 people and if you asked for more you had to turn in your original towels. I have never experienced this with a hotel before. Location was decent with a well lit parking lot. If back in the area I would look for another place to stay
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August 2023 by Raymond Wages
I understand this is IHG's answer to a budget hotel but geez. No juice for the 2 days I was there and hot breakfast is microwave something. No hangers in "whole hotel" according to front desk. Finally had to ask for one to be stolen from offices so I could hang up my pants. Previous locations I've stayed at seem better managed than this one. Most personnel very friendly with notable exceptions from some. I asked for an email copy of bill and was told to check the app because she didn't know how. I'll choose more wisely next time. BTW, I'm an elite member at IHGRooms: Small and tight. No coffee or microwave in room. No hangers.
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July 2023 by The Duke of New York A#1
Not the worst hotel I've been in, but the worst AVID. Get a fridge, come on.. A fridge is a minimum even a crack hotel would have. Find a way to save money elsewhere. Also as far as the room goes, if it's not out in the open it's not been cleaned. 2/5 coffee stains.
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June 2023 by Troy Thompson
Do not book here! Read the other reviews with the same experience. After booking weeks in advance we arrived to be told the hotel was fully booked and our confirmed reservation would not be honored. No offer to assist find other accommodations even though this was at 11 in the evening. Staff was useless and rude. They only offered that everything in town is booked and we’ll be lucky to find a room. Do not book here!
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June 2023 by ekahn22
We stayed here for CWE (Camp War Eagle) for Auburn's orientation. The rooms are basic: no refrigerator, no closet/no dresser, just a bunch of hooks around the room to hang things without hangers. The hallways have a weird smell and the elevator smelled like a urinal. Someone must have said something as there was a spraying air freshener put in the corner of the elevator the next day. One of our beds was missing a top sheet, so I had to go down to the front desk and get a sheet and more towels and then make the bed myself. (the phone button to call the front desk didn't work). They do have coffee/juice and water available and the ice machine is in the lobby too. The breakfast selections were good and "take and go". For this visit we got a decent rate but would not pay more for this hotel experience.
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June 2023 by elthompson14
If I could give this place no stars I would. It is absolutely a terribly run hotel with useless staff. We showed up for our reservation and they had no rooms. We had a confirmed reservation and they did not have any rooms. The hotel staff refused to help and could have cared less that they left us high and dry. I will never ever stay at this hotel chain ever. I recommend you don’t either.
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June 2023 by Erika T.
This hotel deserves 0 stars. It was the worst hotel experience I have ever had. We had a confirmed reservation and upon arrival we were told there were no rooms left. The staff refused to help and took no ownership of the mistake. They were rude and useless. They had our contact information and could have reached out hours before but instead waited until we arrived at 10pm to make it that much worse. I would avoid this hotel and they hotel chain at all costs. They obviously can't train staff or manage a hotel properly.
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March 2023 by Joshua O.
Did not honor my reservation. I came into town about 8:00 pm with two little kids. Front desk Informed me that they did not have me a room because they did not have enough house cleaners. I attempted to talk to the owner and they did not want to say anything at all to me, with zero remorse. The parent company IHG didn't handle the complaint well either. I will spend the next 20 years of my life telling people how bad of a hotel this is.
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March 2023 by Kristina G.
The room was nice but the bathroom.... There were holes in the wall, Sheetrock mud on the floor, trash in the trash can, and hair stuck to the walls of the shower.
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February 2023 by bauceladie
This place is GREAT for gamblers. If you like paying for a reservation, getting confirmation, and then showing up to be told to leave because you don’t have an actual reservation, you’ll love this place. If you enjoy being talked down to by rude receptionists in synthetic wigs, youve found home. Twice I booked a room here and showed up to check in and “they couldn’t find” my reservation. This place is unorganized and messy. Traveler beware.
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December 2022 by Adlanes4boyz
New addition and great area on University Boulevard by Auburn University. A Nice Change for IHG and around good stops for food and shopping. Still New and Great People. They will have All Microwaves in All Rooms when we come back in May for AU Graduation.
