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October 2023 by Maggie Weaver
Had a fantastic moving experience with Bolt! The crew was friendly and professional, they were careful with all of my belongings and were still able to be quick getting the truck loaded and unloaded. I will definitely be using them again when I move in the future and would recommend them to any of my friends or family.
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October 2023 by Tim Maxwell
I was very impressed. These guys showed up on time ready to work. They don’t play around. Very friendly and professional. I would definitely recommend this company.??
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August 2023 by Ginger Creel
Bolt Movers are amazing! We have used them multiple times and they always exceed expectations. We would not think of using anyone else. Professionalism, punctuality and precise execution moving our goods safely is exactly why we trust them.
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August 2023 by Carolyn Crawford
I greatly appreciate Bolt Movers - their professionalism, efficiency, and muscles! They listened to my instructions about different furniture pieces and were careful with fragile things. They were such hard workers. I didn’t have anything broken or scratched. I appreciate Amanda helping me out beforehand with the quote and figuring out what I might need. Couldn’t have gone more smoothly.
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July 2023 by Jolene Huckaby
The movers were on time, pleasant, hard working and efficient. I was out of town on an emergency but the person coordinating only had good things to say. Good customer service is hard to find sometime but they did great!
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June 2023 by Mccall Christenson
I hired another company and they no showed without a call the whole day and stole our $400.00 deposit! I called BOLT MOVERS the next morning on a Saturday when they opened and Patrick was an answer to prayer!! He calmed my anxieties and frustrations and said they could move us on that same day for less than the first company quoted us. Gabriel and James showed up in the 90 min window we were given and called to check in prior to arrival. They came in and very professionally got to work immediately as we stood and watched them wrap and move everything so carefully and swiftly down 3 flights of apartment steps. This was an apartment move from Auburn to Atlanta and we all arrived at the same time to the new apartment. They unloaded just as carefully and swiftly and placed everything in the rooms we had labeled on the boxes. They set up all the furniture for us. We settled up the final payment and they were gone. These guys definitely knew what they were doing! The final price was even less than quoted earlier that morning based on the hours the whole move took. They took on our very stressful situation and left us overwhelmingly pleased and grateful! We will use BOLT MOVERS for all of our future moves and will pass their name along with praise and gratitude!! Thank you for rescuing us and allowing this relocation move to be a joyful and exciting celebration and experience! Cheers to Patrick, James and Gabriel at Bolt Movers!!McCall and Corey Christenson
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May 2023 by toni bacon
Outstanding! This company and their staff were incredibly courteous and professional! They took great care of our things, preparing them for the move, and delivering them safely. I highly recommend this company for your moving needs!
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December 2022 by Napoleon DelosSantos
I've used Bolt Movers a couple of times in the past 3 years. I can't comment on how competitive their rates are. Frankly, I despise moving and I just want to get it over with as quickly and as pain free as possible. In both cases, the movers were friendly and professional. They didn't require much guidance from me and stayed productive and on task the entire time. As someone who manages people and knows how difficult it can be to get dependable staff, I probably have a greater appreciation for how well these people work. That being said, I did have some technical issues with their quotes (the links never worked) and their website (fancy but clunky). Highly recommend.
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September 2022 by Jariah Smith
This was our first opportunity using Bolt Movers in Auburn, AL. The lady who took our call was so nice, efficiently took all of our information and guided me through the process of arranging our move. The guys that took care of our move, Christian and Zach, were fantastic. They came to the house exactly on time, went straight to work after listening to instructions. They were professional in a personable way! This was the best move experience and we will definitely be requesting them when our remodel is finished and we move back into our home. Thank you for a super staff of employees and a great experience!!!
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August 2022 by Steven Morse
Hired Bolt Movers to move our 5000 sq foot home from Florida to Auburn. All pictures and information requested was sent. I expressed my concerns that this was a large move and needed 5-6 movers based on how many staff it took to move us the previous time. I was promised they would send enough help and be able to get our entire contents moved in 1 day. On moving day only 3 movers showed up. After 15hrs of work, about 1130pm, we were informed that we needed to pick items that would be left behind! The workers said this was common and most people chose to leave a pile outside on the porch?! Despite hiring them to move our entire house, there was no plan for management's poor estimation and we were left at midnight to deal with many of our belongings being left behind. In addition, these exhausted hard working movers, due to poor planning from management, had to drive 4 hours in the middle of the night after working 15 straight hours. We offered to pay their hotel for the night but they said they had no choice but to come back even though it would be after 3am and they had been working nonstop since 8am. I will say that the 3 movers were respectful, courteous, and very hard working young men. After speaking to Bolt management the next day, we were told it was our problem to deal with and if we wanted them to get the rest of our stuff we would have to pay again! I asked for a partial credit back as they did not complete the move but was told there was nothing they were going to do to make this right. It appears from other reviews this is not uncommon for them to understaff and not complete the move. Buyer beware! Maybe for smaller in town moves they can get away with poor planning but if you have a large out of town move I would steer clear of this company. Our worst move ever from a very unprofessional company who in my opinion put money ahead of the safety of their staff. Luckily it has been our only bad experience moving to this lovely town!
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July 2022 by Kenneth Writesel
We had scheduled two movers To unload our U-Haul truck. Their arrival time was from 12 to 1 PM. When no one showed up by 1:30 we tried to contact the office. Repeatedly no one answered the phone and we were forced to leave voicemails. There was no return on the voicemails so we kept calling and finally someone answered the phone. We were advised that the two men that they had assigned to us were delayed unexpectedly on a job but would be there within 2 1/2 hours. The 2 1/2 hours came and went and again nothing. We again tried to reach out with multiple calls and again left numerous voicemails. Not only did they again not answer the phone, again not answer the voicemails, but nobody ever showed up. We ended up unloading the truck ourselves. This is an abomination of a business model. They’re clearly overbooking work and knowingly unable to make their promises. Pathetic!
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June 2022 by Donna Pate
Garret, John and Seth were phenomenal!! They worked very hard and well together. Always polite and professional!! Can't say enough great things about them!
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June 2022 by Jennifer Smith
This was our first opportunity using Bolt Movers in Auburn, AL. The lady who took our call was so nice, efficiently took all of our information and guided me through the process of arranging our move. The guys that took care of our move, Christian and Zach, were fantastic. They came to the house exactly on time, went straight to work after listening to instructions. They were professional in a personable way! This was the best move experience and we will definitely be requesting them when our remodel is finished and we move back into our home. Thank you for a super staff of employees and a great experience!!!
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June 2022 by Cynthia Kahler
We moved from Alabama to to VA, first going into storage for 7 months. Bolt did the entire series of moves. We have several different young men throughout the ordeal, and unfortunately I don’t remember all the names but they were all terrific. Christian and John drove the two trucks and unloaded EVERYTHING in VA today. They did a super job, including moving an 800 lb safe. Seven months from the beginning of this ordeal, everything is under one roof. Bolt has the finest, most conscientious young men we have ever dealt with in a move. The company is most highly recommended and kudos to Christian and John for super work and a long long two days. NOT ONE BIT OF DAMAGE!!!!!
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June 2022 by Angela Borrelli
If I could give zero stars, I would. Bolt Movers were supposed to be at my apartment this morning at 8:00 am to move me from Auburn to Birmingham. My entire life is packed up right now because we’ve had this move planned for weeks. Eight o’clock comes around and no word from anyone. Nine o’clock comes around and I’m angry. It’s now 11:00 am and still no call from anyone and they haven’t shown up. We have been calling for hours with no response. Now I have to find someone else to move me so last minute on Memorial Day weekend so thank you Bolt Movers for making this a wonderful and even more stressful experience for me!
