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December 2023 by Byrd Jr
It's a shame everything we go there the lady that's works there have the doors locked talking about she was leaving. It's pass lunch and you locking the Doors they need a new Manger to work that store. She didn't take the time to wait on us poor customer service.
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October 2023 by Shawn Easterling
Poor customer service. Said they run out of cash but can put it on a debit card that also charges a fee on top of the fee they charge. GTFOH sorry a$$ company
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October 2023 by Bryan Elder
Katrina and Nicole are more than helpful I had problems with my SSN and they didn't stop until they found out what the problem was can't think them enough highly recommend going to see them
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July 2023 by Trina Underwood
New management! Love the atmosphere! Go get a loan and cash your checks there!!
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May 2023 by Raquel Dee
I would like to stop getting mail advertisements from this company, as Check-N-Go Auburn was the worst, when they had that manager, Courtney. Her attitude and lack of customer service was deplorable. There were times whe she would have failed to put up the gone to lunch sign and see you about to open the door and run to it, lock and then walk away without a word. I watched a lady one day beg her to go ahead and accept her payment, as she had gotten a ride there and the person couldn't wait an hour. Courtney was so heartless; she refused to let the lady pay (even though she still had customers in the building). You have to be able to make exceptions on a case by case basis. However, I would like to thank her because her attitude was the reason I paid out my loan and never looked back. Had it not been for her, I probably would have still been in the payday cycle. So, kudos to her for having such a nasty attitude that she ran me away and on to financial freedom! On the flip side, when Amanda was at that location, she was always pleasant and exhibited good customer service skills. Unfortunately, one bad apple can ruin a whole review.
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January 2023 by Robert Busby
Stop the spam mail. Every time I get another piece of junk mail from you, I will renew this review. “May the odds be ever in your favor.”
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December 2022 by Charles Rougier
They stop working an hour before they close
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July 2021 by Alysia Allen
Shanae Pope was so patient helpful and just great personality all around. Will be referring future customers to you guys!!!!
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December 2019 by Irene Dowdell
The Manger did a awesome JobHelping me
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November 2019 by Tamika Lumpkin
The staff member Courtney is very friendly and professional she takes very good care of her customers and make them feel important to herself and the company. GREAT JOB
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November 2019 by Regina P
Courtney is doing a fantastic job great customer service always greeted with a smile. Thanks for your patience and for your help with my financial needs!!
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November 2019 by Matchone Podcast
Best service I have received, courtney in Auburn is amazing and very helpful. She really helped me out alot!!!
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November 2019 by Dee Battle
They always get me in and out!
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October 2019 by Jessica Brooks
I did application online after I was sent offer in the mail and communicated with the associates at the store before I went down there. Need I remind u I'm from 45 mins away. Any way got there and the store opened late and the lady working at the time told me that I couldn't receive the loan because I had switched jobs but I had all the paperwork that I was told to bring so yeah it was a waste of time gas and also abad review.
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October 2019 by Benjamin Barber
Staff is very helpful and friendly. Ive had no complaints
