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December 2023 by Sara E. Sutton
I shopped at Cosmic ConneXion this afternoon and given the negative reviews, I feel compelled to write about my experience, which was very positive. My needs may not have aligned with the more negative reviewers, as I know nothing about crystals; however, I needed to buy some as gifts for my nieces, who collect them. I walked in and was kindly greeted by two staff members. I explained what I was looking for and asked for their help. The older of the two staff people spent at least 30 minutes with me, showing me various crystals and explaining their meanings. She was both knowledgeable and patient, and made some very helpful suggestions given what I shared about my nieces. I ultimately bought two towers and two bracelets. I cannot speak to how the price compares with other stores, as I have never bought crystals before, but I was pleased to learn that everything I bought today was on sale, so I do believe overall the price was reasonable.
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November 2023 by Alyce S
Excited to find a crystal shop so close, nothing in Montgomery…but was very disappointed. Read the room, or better yet your customer reviews! We felt like we were being stalked the entire time we were in the store. Weird vibe and energy for sure. Crystals are very over priced. Everything was very clearly labeled which was really awesome, but since the browsing experience was so uncomfortable, we just made our way through the store quickly and left.
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September 2023 by Jessica Crutchfield
It’s beautiful, huge, vast collection of every stone I have ever heard of, the owner was pleasant enough but the other woman was a lot nicer. They watch you like hawks for real and it is most expensive place for crystals I have ever been. 46.99 for a angel aura quartz point. Nah. I go to four different stores in Birmingham and they are all friendly, not following you, and reasonably priced. Skye in Clanton is really nice even if it’s smaller.
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September 2023 by Tyler Brass
Melissa was so helpful and patient with me selecting a crystal! Great vibes and impressive selection! Will be coming back! ?
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July 2023 by Casandra Martin
I normally do not write reviews, but I feel like my experience has to be shared with others so they won’t feel alone if they ever decide to visit this store. I suggest you just take my word for it and not even waste your time but if you decide to, you’ll understand my sentiments due to my experience. From the time me and my husband entered the store ALL EYES WERE ON US as if we came in to steal something. I wish I would have read the reviews before we decided to go to the store because I would have initially changed my mind. At first I thought it was because we were African-American (and it still could be the case) but upon reading the other reviews, I see that it’s just a case of we don’t look the par of the customers they would appreciate shopping at their store. There were quite a few things that we did see that we were interested in purchasing, but because of the discomfort that we received from the employees while we tried to shop made us change our mind on even buying the smallest thing that we were going to buy. Why support a business that makes it very obvious that they don’t want you there. And if that’s not their true feelings, I suggest they be a little bit more mindful of how they approach customers and not treat everyone as if they’re stealing or unwanted. We travel a lot and have shop many metaphysical stores and have never experienced such negative energy. Usually when you walk out of a store like that you walk out feeling light, free and happy, this was not the case after visiting Cosmic Connexion. We sage and cleans ourselves from the negative unwanted energy that resides in that store. I will continue to drive to Golden Temple in Birmingham (AWESOME STORE!) because Cosmic Connexion WAS THE WORST EXPERIENCE! They clearly don’t believe in what they’re selling because if they did, there energy, atmosphere and customer service would be a hell of a lot better then what they have been delivering. I do not recommend anyone going to this store regardless of your race.
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November 2022 by Chloe Gower
I’ve been here once and I don’t think I’ll go back. My girlfriend and I went in and we felt like we couldn’t shop or simply look around because we were being stared at, watched, and followed the entire time. It came off as like we were being rushed out of the store rather than it just being a friendly and helpful interaction. The customer service is almost non existent and I feel like if more foot traffic is needed, the service should be better. There is a good selection of products, but until I can go in and feel like I can shop by myself without feeling watched and stared at, I won’t be going back.
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November 2022 by Joseph Camp
My visit to this store was a very positive experience. The quality of product is top notch! The selection is vast incorporating spiritual needs of all spiritual beliefs. The staff is knowledgeable, friendly, and very attentive to their customers. The most organized and beautiful store I have visited.
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November 2022 by Emerald Vance
The last few times ive came into this store have been very unpleasant. Theres a lady there named melissa that stares at me when i go into the store and doesnt stop until i leave. She also has followed me around once and I honestly never want to come back but its the only store i know with ethically sourced stuff without shopping online. Vibes off my dudes
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November 2022 by Ari Harris
The customer service is amazing and the shop is much larger than the other shops locally i’ve been to. The prices are higher than expected but they do carry some gorgeous unique pieces!
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September 2022 by Karinn Martin
I came here to take a look at the store and supplies in case needed for my clients. I also inquired about someone who does readings. The lady who apparently is the reader, energy was so negative that I just had to leave! As a reader myself, if the vibe isn’t right I’m good on the reading and the products. Hopefully I find a better store here. If not I will continue to go to my preferred store in Atlanta.
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August 2022 by joselynn
if i could give this a zero i would, there was this black woman that was so rude and impatient with me acting as if she was rushing me and ready to go. they’re overpriced for no reason.
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May 2022 by Stickee R.
I stopped by to check out the vape products, and I really wish I hadn't. The young lady working knew NOTHING about vape supplies other than disposables. I've yet to go to a Vape shop where they don't let you taste a few drops of juice or even have sample setups with disposable mouth covers. She told me they "don't do that." How are you supposed to determine if you like the juice? I asked her a variety of questions about various vaping and tobacco products, and she huffed and puffed about every question. Maybe she was having a bad day, but employees who are clueless about their store's products should probably find another job. There are plenty of fabulous vape shops in town, and their employees know ejuices, hardware, RDA/coils, etc., like the backs of their hands. I recommend you visit them if you need help with anything vape related. Also, the prices are astronomical!!! I also wanted to take a picture of the in-house made juices guide that describes the flavors. Apparently that's not allowed there too. Geez. So disappointing.
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April 2022 by Matthew Austin
Such am intoxicating experience. They let me and my wife just hang out, browse and take in the environment. We picked up some CBD pops and Yarrow before we left. High quality products and a very positive environment. Heck, go in just to see the cool cat...lol xoxo
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April 2022 by Emily Spigner
overall, the shop is okay. Really overpriced but I’ve heard it’s because all their stuff is ethically sourced. I spent over $300 in here when I came. The main issue I’m having with this place is, I bought a skirt and when I washed it all the dye came out and left these spots. Mind you, I washed it on delicate & cold and didn’t dry it. It was by itself with the exception of a pair of cotton pajama pants (which is how I know the dye came out—it stained the pants completely). I know I didn’t wash it with bleach or anything that had bleach on it. feel like this was definitely more of a quality issue than anything.
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March 2022 by Quentavious Morgan
Let me start with the prices of everything. I understand adding a dollar or two but their prices are ridiculous. I pay for a detox drink that was $60 in-store but $28 everywhere it was online. Also racked up a lot of points in which they discontinued with no warning so goodbye all my points. Seems like they’re always trying to force you to buy things instead of helping you with what you really need I will not be going back still like the other store though still high but the people there work deals
