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September 2023 by Annette Vordenbaum
Katia saved my day! Thank you for the help with my problem . My car needed that and so did I! Your kindness made a difference. Bless you Beautiful!Service: Auto detailing
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September 2023 by 김진수
Two days ago, my visit for washing a car and cleaning inside of car, your window cleaning solution damaged on surface of interior…. I had never ever problem to using that window cleaning solution to my interior parts before. I filed claim and need your response . Window cleaning spray must not dilute enough since it damaged interior surface or mixed other chemicals to causing it. Let me hear what causes this. Thanks!
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August 2023 by Linda Norred
I was so impressed with !!! KG and Sean the car I was driving looked molded. I asked if I could go through twice. KG and Sean grabbed the brushes and scrubbed quickly to clean the car. When I left the car looked good. I felt very good about my experience. Linda
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August 2023 by Sonya Parks
First, there was a very professional young man at the entrance to process my request for the car wash, then a young lady came up to me while I’m cleaning the inside and asks if everything was to my liking. I find out she is the general manager, Katia. Just when I thought everyone had Covid brain and is forgetting all their manners, I get this pleasant surprise. #hopeforthefuture
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August 2023 by Kathleen Florence Watson
Vacuums work well, and there are spray bottles and paper towels to clean the interior or touch up the exterior. The employees are friendly and helpful!! I locked my keys and phone in my car, and the manager made the calls so I could get the car open.
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August 2023 by Jonathan Stephen
When arriving only one person washes the driver side of my truck with the brush. So I always have tail gate that’s clean in one side and dirty on the passenger side. I use to love getting the air fresheners. They stoped giving those as wellService: Auto detailing
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August 2023 by Pam Echevarria
I’m very satisfied with my car wash membership, They are a great car wash service company
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July 2023 by Jim Killian
This carwash serves my needs keeping my truck and my wife's SUV nice and clean -- we have a wash subscription for both.The big plus is the staff -- all of them are great and do an outstanding job of caring for the customer.
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June 2023 by Kim Whatley
Customer service at this location was excellent. My car came out of the wash shiny and clean. Didn't have time to use the vacuums, maybe next time. Great job guys and girls.
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April 2023 by Carol Nolan
I have a monthly subscription for car washes at GooGoo Car Wash. Over the past several months, I’ve noticed that the “service” has changed. No one pre-rinses or scrubs my car as they have in the past, nor do I receive an air freshener/dash dust remover, and it’s hard to find someone available when I would like to have my WeatherTech mats cleaned. Very different from what it used to be.Not sure the “service” is worth the subscription price.
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April 2023 by Sabrina C
This location is the best!! The staff is so kind and helpful. It's always clean and fast service. I really appreciate the extra effort they put in to make sure you have a good experience like the microfiber towels and mints, etc. Love the unlimited wash especially with pollen season. Jacob made sure I had everything I needed as well which was nice :) all the staff so far has been awesomeServices: Auto interior vacuuming
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April 2023 by Daisy Hansana
Last time I came to Goo Goo in Opelika I locked myself out of my car with the car running and my cellphone inside! John and Jacob were so helpful in making my 1 hour predicament a lot better. John allowed me to use his phone to call my family members and car agent. When they were no help Jacob came to the rescue and was able to unlock my car and get me keys out!! They were a tremendous help and I can’t thank them enough!!
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April 2023 by Jillian Faith
Cannot say enough good things about this location. The wash was great, but the customer service was beyond incredible. Huge thank you to Matt for being so attentive and going above and beyond. We will definitely be back.
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April 2023 by Kristy Butler
They no longer brush your window or bumpers any longer. They stand back and spray soap on it which the car wash puts on your car anyway. I have to run it through twice to even get half of the bugs off. The “car wash club” that you so highly push should come with some sort of perk like your car being brushed. I will be switching my membership to a different car wash brand. Strictly because of the new lack of customer service.
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March 2023 by Sandy McAlister
Just love the guys at the bent creek location! Always so nice and learned that they have a weather tech mat area where you can wash your mats. Love that they have that. I am here at least 3 times a week and always get through fast! Trash cans are always empty! Window cleaner always full! Paper towels yep!!!!! Best car wash ever!!!
