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December 2023 by B R
First off, the employees here are fantastic, which is why I'm rating the hotel 2 stars. As always, your opinion may vary. If you like a hotel with dated/worn decor, soundproofing poor enough that you feel like you're sleeping in the highway median instead of just close to it, and that doesn't follow Hilton's policy on upgrading status-holders, this is the place for you! For me, this is probably the final straw with Hilton as a chain, as far too many of the properties I've stayed in this year have felt dated ans worn. In this specific case, there are plenty of upgraded rooms showing for the duration of my stay, but I was told none were available for a complementary upgrade. Sorry Hilton, but 2 warm bottles of water and one of the lowest value points programs aren't enough of an incentive for me to bother trying to maintain status with you, and I encourage other business travelers to check into status match programs from competitors as well.
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December 2023 by laquise mitchell
Every one from the front desk room and eating area was very polite caring and loving just wonderful people very clean food was amazing service was very professional will always be a customer there! ?❤️
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November 2023 by Jim Fineis
Always cleaning efficient, the rooms could use a little updating. I know this is the middle of college football season, but the rooms are showing a little bit of wear and tear.
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November 2023 by Lauren Ivester
Nice, clean, and quiet! Located off the road a little. I stay at a lot of Hilton properties and this one is great!
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August 2023 by Arinn H.
For a La Quinta, I think this is as nice as can be! The price is good, staff was good, location convenient. Bonus points because the rooms have laminate or something (not carpet). You have a Freddy's, few restaurants, movie theater and awesome gas station in walking distance. I didn't care for the breakfast that much, but hey.. it's free. For the price, you can't beat this place. Will definitely be staying again my next trip to Auburn.
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August 2023 by Kara Boyer
Wonderful Hilton Garden Inn! Great location! Upgraded to a suite and had tons of room for our family of four and our dog! The restaurant downstairs was perfect for a warm meal after a long. The kids loved playing in the pool. Every staff member we spoke with was friendly and helpful. We felt like we were part of a family! We highly recommend this hotel!
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August 2023 by Kate C
This is a great hotel. Donna in the restaurant was incredible! I was there for a team trip and she went above and beyond. She offered to fill our water bottles with water and our coolers with ice. She was so cheerful and kind.
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August 2023 by Bridgette Smith
Hotel is very outdated. Lobby had a stinch of urine before reaching elevators… elevators were musty as the old carpet probably holds smells. The a/c unit was so loud I had to decide if I wanted to be hot and quiet in the room or cold and noisy… interstate right next to hotel and you can hear cars passing by. I didn’t sleep one wink from 11pm-5am due to the noise! This Hilton Garden is more like a 2star hotel. And the coffee was watered down..Extremely dissatisfied as I thought I chose a nice hotel in the Hilton.. I typically stay at the Marriott and I will pay extra for peace/quiet and great accommodations…. Never again will I stay in that Hilton.
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July 2023 by Shawn C
We recently had the pleasure of visiting Auburn for the fourth time, and this was our first stay at this particular location. Right from the beginning, we were impressed by the incredibly friendly and helpful staff. Even before we arrived, they went above and beyond to assist us in finding a different room that better suited our needs.One of the standout features of this hotel is its tucked-away location, which provided more pleasant atmosphere. We found the facility and grounds to be well-maintained and quite decent. In fact, our overall experience at this hotel exceeded our expectations compared to our previous stays at newer establishments in the area. It just goes to show that age doesn't necessarily determine the quality of a hotel stay.All in all, we couldn't be happier with our stay at this hotel. The friendly and accommodating staff, the peaceful location, and the well-maintained facility all contributed to an exceptional experience and look forward to returning for future visits.-Quiet-Near amenities-Friendly-Clean
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June 2023 by Rob Barrett
Toilet seat was not secure. There was stains on the floor in the room. Only 1 elevator was working. Pool was drained and shut down for repairs. However the staff was extremely
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June 2023 by Tom K
Staff were not overly friendly. When we checked into our room we found very obvious stains on our sheets and comforter. No way the cleaning staff didn’t notice. I guess they just don’t care. It was late so we had to get replacements from the front desk and change the bed ourselves.
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May 2023 by Lauren Johnson
Stayed here one night while passing through town. It was a beautiful hotel. Upon arriving, the front desk clerk was not as welcoming as most that I have come across, which was a bit disappointing. We got checked in easily and went to our room. There were hairs that did not belong to me on my duvet. Again, disappointing. We walked down and explored the grounds and then to the "bar area". We really enjoyed our server's company and conversation. She made good drinks and made sure to tell us to try the breakfast made to order in the morning. We unfortunately did not get up in time to try it out. This was definitely a mixed review experience.
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May 2023 by Just a Name
Staff, GreatRooms could use a bit of upkeep I do not feel like anything but the linens are clean. Gunk build up on the light switches, questionable splatter are bathroom walls. This place is either underfunded or just on its way
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May 2023 by Tara O.
Mystery stains on the curtains... Room definitely needs some upgrades. The curtains were stained in many places, the air vents appear to have either mold or mildew in them, and the grout in the shower is unclean. The whole room needs a refresh and appears to be very dingy and unclean. The lobby was nice upon arrival and the staff is nice.
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April 2023 by Rich Taylor
Very friendly service, rooms are clean but this property really needs updating seems a bit run-down
