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April 2024 by Glenn MacDonald
Terrible customer service, food always takes at least a half hour to receive and that only if the staff doesn’t completely forget about you.
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March 2024 by Tanyea Pearson
I went to KFC for a 12 PC mixed. I was told that they didn't have any dark meat. They had white meat only. Then the chicken was cold and old. Absolutely disgusting. I was given 6 breast and 6 wings. I was totally disappointed
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March 2024 by mack enzie
Terrible establishment, served uncooked food and steals your banking information!
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March 2024 by Cheyenne Fleming
Sat in the parking spot after being told to be pulled up for half an hour and when I went in to find out what was taking so long my food was in bags just sitting on the counter without anyone near it. I had to stand inside for an additional 10 mins waiting on someone to talk to.
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February 2024 by David Browxn
Service really sucks waited in line for 20 min with only 1 vehicle in front of me then was asked to pull to a spot while 9 cars came inside and got their food and left and still waiting on food very nasty inside while employees talk on the phone and ignore customers never will be
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February 2024 by FootRestsForToilets
If the app says your order will be ready at 6:05, they meant 7:05. It's wild that there can be nobody here for thirty minutes and the moment someone else walks in they will say they're busy right now and your food will be a minute. Heard an employee say word-for-word "I'm trying to make them leave so I can go home". This was all over a single order for a single person. They didn't even start making it until the 40 minute mark. You get better service from lunchroom ladies. Dead lunchroom ladies. That went to hell.
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February 2024 by Vivian Sims
Long wait, not a lot of workers but the attitude of the ones there was good today, calm.
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January 2024 by Kendra Pippin
The lasy was very rude while we was ordering. Wouldn't respond when engaging ar window.
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January 2024 by Candice J
The service is terrible. Your drive thru wait time is 20 min minimum. Definitely don't try to go on your lunch.
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December 2023 by Ron Wilson
Don't go to the one on Pepperell across from Auburn Mall. Bad service, bad attitudes and never have livers on Wednesday when promised! Four time I have gone on Wednesdays and they always say, "We outa Livers!" Obviously my "liver business" doesn't matter to the staff or owners. I'll find somewhere else to go in the future.
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December 2023 by Sam Taylor
Terrible! Had to wait 35 more minutes after my online order was marked ready. Every single employee working there is incompetent. Order was wrong… Shame on me for not catching it. One employee was walking around talking on her phone rather then wait on customers.
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November 2023 by Fabiana Mendoza
It is the worst KFC I have ever been to, don't EVER go here, the service is terrible, they treat you badly, they yell at you and give you things reluctantly. It hasn't happened to me just once but 3 times now, it's the worst place I've ever been to. Don't ever think about going there. If I could give it 0 stars I would.
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November 2023 by Lupita Alvarez
Worse place EVEEER! They take forever to bring the food and the staff is so rude
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November 2023 by Teresa Haywood
Never have anything you go to
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November 2023 by Tonya Peek
I placed an order for pick up 2 hours in advance just to get there and have to wait 15 minutes for them to fill the order! Definitely don’t recommend the location on Opelika Rd in Auburn!
