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February 2025 by Chris Williams
Pep Boys Auburn did a great job replacing the rear brake pads on my older Mercury Milan and flushing out and replacing the brake fluid. Very reasonably priced and timely on a Sunday.
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February 2025 by Andre Norris
The guys over here at pep boys did an oil change on my 2022 WRX they were quick and very efficient! If your in the area I would definitely take your vehicle here.
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February 2025 by Armani Morgan
My car was towed in and Mr. Sterling( the Service Manager) was very empathic towards my situation and was able to give me a discount for my towing and diagnostic test. Very professional and kind man and I would definitely be back for more services. GIVE THAT MAN A RAISEE!!
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February 2025 by Chocolit Locs
My daughter had her car towed to this location and Mr. Sterling displayed exceptional customer service. He was very patient and knowledgeable. Thank you for your help!
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February 2025 by Daniel Mitchell
Personable, Profesional and addressed issue in a timely manner.
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January 2025 by Arnita France
Had 4 tires installed that I purchase at another retailer and the service was great price reasonable.
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November 2024 by Thorne III
Pricey, great service
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November 2024 by Logan Konopatzke
Said they replaced part with Toyota OEM but part is NOT OEM. The CV axle is in spec with OEM but is much lower quality and is already showing signs of wear on the rubber compared to my actual OEM one of the other side looking fine after literally 10 years of use. Also didn't refill front diff oil and left it dry. Avoid this place
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November 2024 by Catrina Jackson
The service was excellent as well as customer service 👏
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November 2024 by Justin Richard
Helped me with a tire repair in record time when other shops were not willing to remove my tire to even inspect it.
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November 2024 by Titeka Finley
Great customer service!!
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October 2024 by Payton Berry
So great and helpful! Got me in as soon as possible and tested and changed the battery without a problem! Great service
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October 2024 by J Williams
Pep Boys generally good service is declining. Girlfriend took her vehicle there because her tire pressure light was on. We bought the tires from Pep Boys. Made an appointment for 1pm, and she was there for two hours. They said the tire was just low. A week later it was back on. Took it back and they said oh it's low again. If it happens again bring it back. What? It's back on today. There's probably a nail in the tire. What if she has a blowout? Since COVID, customer service sucks. We're getting services somewhere else from now on.
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October 2024 by Pamela Trimble
Excellent and efficient service
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September 2024 by James Coates
I ordered tires, scheduled an appointment when they came in, and before I could get comfortable the manager, Sterling, had my keys assigning my car to a Technician.