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January 2024 by Rebecca Motes
Everyone working at this branch is amazing. The get to you quickly, answer all questions you ask . We live 35 miles away but will only bank with this branch because of the kindness they show their customers. Keep up the good work guys .
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July 2023 by Dee S
Great Customer service! Great financial plans with savings, checking, debit, and credit card.
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June 2023 by Thelma Warren
Excellent service, access to ATM, drive through or go to the lobby. Always someone to assist you.
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April 2023 by Nicole S.
Horrible service! And, how can you be about your community when you have people towed for parking in an empty parking lot while patronizing local businesses? Watched this happen on a holiday. Definitely find another bank!!!
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November 2022 by Taylor Gwen
Staff at this location is extremely rude. Worst bank in Auburn. Go anywhere else.
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October 2022 by Austin Hamlin
the "DepositSmart" atm that is supposed to accept deposits until 8pm on business days hasnt worked past 4:00 in the 3 years i've lived in auburn. i thought the purpose of an atm was so you did not have to go inside the bank but i guess its just decoration. close your regions account and go somewhere better.
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October 2022 by Gwen Marie
Staff at this location is extremely rude. Worst bank in Auburn. Go anywhere else.
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August 2022 by Chuck Neese
Tried the ATM outside and it didn't work. Went inside and customer service was TERRIBLE!!! Will not go back to that branch.
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June 2021 by Gabby Elaine
Horrible ATM. It doesn't work hopefully they can fix it.
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July 2020 by Cory Cooper
Very rude. Never ever use this business.
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July 2020 by Jake Jackson
Friendly staff under new management willing to help with business and financial solutions.
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January 2020 by Roenia Janigan
Everyone is patient and attentive.
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August 2019 by Hannah Hanks
the slowest regions in town. every time I go I have to wait an u reasonable amount of time to just deposit a check. avoid if you can.
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March 2019 by The Youtubeing Fox-Stars
The tellers work very hard. There were 8 people in line waiting for help & at least 2 office workers sitting on their bums instead of trying to help the tellers struggle with Western Union transfers. That was in 2018. This year, 4 people in the line, with only one personal banker in a cubicle who walked away from us. I go out of my way to the other branch in Auburn or out to Alexander City usually. Please help this branch!!
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January 2019 by Winona Daniels
I've never had any problems with this location. Staff are friendly and helpful. It is in the middle of downtown, so getting to this location can be difficult on some days. There is an ATM but it is not a drive thru, you have to park and get out to access it.
