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January 2024 by Michael Ingram
Well stocked in items that I was looking for which has been a challenge with some things at some locations. Convenient, and inexpensive quick stop for handmade meals such as tortillas, chicken cobbler and shepherds pie make weeknight meal planning simple.
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January 2024 by Ashley Wood
Please update your bathrooms. The sinks and hand dryers are not ideal.
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January 2024 by Marlonantonio Paredes
Excellent wide assortment and affordable prices
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January 2024 by Ken Westbrook
It is rare that you make a visit to any 'big box' store and not leave with everything you have on your list plus extra.
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January 2024 by ?
Trash all over parking lot. Everywhere you step in parking lot was sticky. No shopping carts to use. They were all out in the parking lot.
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January 2024 by Chris
If they have what you like this is a great option if they don't then don't bother asking. One example is diet or zero anything besides diet coke. Also tires are the same, used to be better, but now they don't carry decent tires.
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January 2024 by Adrian Vidal
Great place to get bulk items. I love shopping there.
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November 2023 by Mr Loyal
Generally easy to find most needed items but some things are not offered at all times which is less fortunate, sometimes the fruit seems a bit iffy but everything else seems fine.
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November 2023 by Rebecca Potts
Called a couple of times and was on hold for 40+mins each time. Once was that the people who do the curb side pickup were not picking up. The second time was just put on hold and left there. We had a pick up time set, we got the notification it was ready about 20 mins after the end of our time slot. Then we still had to wait about an hour while they pulled it. Was informed that the manager who was supposed to be getting it pulled was just walking around the floor. Customer service need a lot of work.
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September 2023 by Ben Collins Art
Waited 2 1/2 hours for my pickup order. There was one person bringing orders out and she looked like she was about to pass out. If they would just communicate with people when they are behind we could make other arrangements. We got nothing, when we asked how much longer we were just told "were working on it". POOR MANAGEMENT!
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September 2023 by Kyhesha Hills
I am so disgusted with this Sam's Club location at this point. The food Cafe stays out of stock. If not out of stock forever holding on hotdogs. The icy machine stays broken. When will the GM address these issues. The workers are pleasant, but how frustrating it must be to having to deal with angry customers. Management needs to step up their game!
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September 2023 by John Jeffers
I get my prescriptions filled here, usually ALWAYS have what is sent in and you do NOT need a membership or club card to use the pharmacy.
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August 2023 by Bre M.
One of the few places in Auburn that have absolute cr*p customer service! From the check in people, receipt checking people, cashiers, member service employees, employees on the floor and the cafe employees! How is every employee rude?? Is that a requirement for the job? My gosh I've been here quite a few times since I moved here and should have checked the reviews before signing up! The only nice employees are the sample people and they're not actually Sam's Club employees LOL! The cafe closes so early compared to their closing time and they often claim they're out of something if you can tell they just don't feel like making something. The member services employee I encountered today was so extremely rude. Just threw the receipt back at me and said there ya go and walked off. The café food is not good except for the pretzels which are okay. Hard to mess that up I guess. You can't even buy bottled water to drink at the cafe while you shop around when they randomly decide to close for the heck of it! The selection of products is lack luster and they rarely have raw chicken products or the rotisserie chicken products besides frozen wings and raw thighs/legs. If you don't have a membership- don't get! Just purchase a Costco membership and make the drive to Montgomery once a month to stock up!!!
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August 2023 by Shannon Dean
This location is the nicest and cleanest I have ever been in. Typically, I go to Montgomery but, no longer. I'll make the 1 hour drive.
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August 2023 by Rae W.
The employees here are not very friendly. Rarely does anyone ask if you need anything or even speak to you. At my last visit, I stopped by the food court to get an Icee. I was behind another customer for a couple minutes, then the cashier looked at me and said, "We're closed." It was 7:00 p.m, an hour before the store would close. Everyone who shops here pays membership fees to shop here, but management and employees don't seem to value customer service.