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June 2023 by Sidney T.
Highly recommend avoiding this place at all cost. Earlier this afternoon my wife and I were headed to grab some dinner when we spotted a black 2022 Chevrolet Tahoe. She's been wanting one so we stopped in to check it out. Once we arrived a salesman approached us just like anytime (I can not remember his name) he showed us the Tahoe and a few other vehicles we even drove to another one of their lots. We decided we were only interested in the 2022 Tahoe and I wanted an out the door price, he stated he was confident that he could us to the amount we were willing to pay for it. He then had us fill out some paper work (one of which being a credit app) while he was speaking with the manager about bottom dollar. He stated our credit would not be ran and that we were only filling it out so we wouldn't have to on the back end if we were able to make a deal.( I made it clear I did not want my credit pulled at all until a price was agreed upon.) As he was in the managers office (getting a price) my credit alert dinged for a hard inquiry.I left his office and went to the mangers office where the salesperson was and proceeded to confront the issue. He had no remorse no answer and was unable to say anything for the most part. No apologies from him in any form. I do understand it was probably a sales tactic to make me feel obligated to go ahead and purchase with them. This place is untrustworthy and undeserving of my business or yours. I will be purchasing a Tahoe now since my credit has been pulled but rest assured it will not be from Chuck Stevens Chevrolet.
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February 2023 by Kennedy L.
DO NOT BUY A CAR FROM HERE! I purchased a vehicle from here, signed all of the papers. They kept my car for weeks and did not want to give it to me. Kept saying I could not get it but would not give me an explanation. Finally got my car almost a month later, after coming back multiple times. They gave it to me and it was disgusting. Not detailed. 3/4 tires were flat and kept going flat after I got multiple new tires. Radio works In the front and not the back. This happened at the end of 2022. 10/10 DO NOT RECOMMEND!
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January 2022 by Baggett KeithandPeggy
Excellent service department!!
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December 2021 by Terry Lynn Eddins
Will is fantastic and we got a truck from you guys it is the best I recommend everyone come and enjoy
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October 2021 by Ray Himes
Go see Dalton! He is an awesome salesperson! He will work hard to get you in the vehicle of your choice! Nice staff as well!
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October 2021 by Sheila Dempsey Davis
the minute we walked in Dalton greeted us and was an absolutely awesome salesman. We bought a Chevy Equinox and loved the service from Dalton, Nicole, Hannah and Aly!!!! I was turned down at other dealerships and this crew made it happen....really a pleasure to work with.
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July 2021 by James Carlisle
awesome dealership and Dalton the salesperson great experience and Hannah the manager ,highly recommend this dealership.
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July 2021 by Bill P.
This is for the Ford shop The shop is a very good place. We ha a catalytic converter stolen from our RV. W had to take it to a local shop in Gulfport. Got a new one but all wrong. Constantly got the check engine light. They did not stand behind their work. Found this place after a bunch of looking. CALeb was great. Kept us informed and the issue was fixed. Many thanks y'all were the great outcome on a tough situation
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August 2020 by robert torstrup
poor customer service
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February 2020 by George Teague
Long time Dealorship..."Forever Drive Train Warranty"...so long as you own the vehicle!
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August 2019 by Tyler K.
Update: I have a 2016 silverado. The first transmission failed at 62k, GM refused mileage forgiveness and said it changed after 2016 from 100k to 60k. This dealer slapped a built one on mine and it's failing 18k later. A day after it started failing, my infotainment system went out, my door speakers failed, my AC goes on and off and my rear end locked up in the tunnel. The truck is 3 years old. I tried to trade it with this dealership and they said that they would not take it on a trade after "major repairs" even if done by GM. I am a disabled veteran and was given the run around the whole time by the sales team. They also refused to give me a rental or shop vehicle while they repaired mine. I have my lawyer drafting paperwork on Chevy and this dealer as well. I'm disappointed at how they treat veterans and the quality of these piles of junk rolling off the lot.
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April 2018 by Andrea H.
Wow! What an incredible experience! We were in town for Spring Break and were in immediate need of emergency service in order to make our vehicle safe for the lonnnng return road trip back to Wisconsin. We arrived on the way back home without and appointment and were helped right away. They diagnosed the problem, got the part and had us back on the road as soon as they good! We had our four children along, one of which was an impatient toddler. Everyone was so kind, understanding and friendly! The cost was very reasonable considering the circumstances. I cannot day enough good things about this place! I wish we lived closer because this would definitely be our families go-to dealership! I can never thank you enough - especially Allen our service advisor! Thank you again!
