Advance Auto Parts, located at 4800 Bell Hill Rd in Bessemer, offers a range of automotive aftermarket products and free store services. Customers can find leading brands like FRAM fluids, Carquest parts, and DieHard® batteries. The store provides various complimentary services, including battery testing, wiper installations with purchase, engine code scanning, and battery and oil recycling. Shoppers can also join the Speed Perks loyalty program for discounts on store items and gas at participating Shell stations. Most reviews highlight the helpfulness of the staff, noting that employees are attentive and willing to assist customers with their automotive needs. One customer praised an employee named Emanuel for being extremely helpful and resolving issues at a great price. Another customer shared a positive experience with a staff member who went above and beyond to assist with an air conditioning issue during a trip. However, there was an account of a negative interaction with a manager, where a customer felt dismissed. Fortunately, another staff member named Sam provided excellent service, turning the experience around with his respectful and informative approach. Overall, Advance Auto Parts is recognized for its customer service and availability of essential automotive products.
Best employees ever…they are angels on earth… went way out of their way to help us!!!! Thank you so much Byron and Sabrina I will never forget you!!!!
November 2025
They were all so nice and very helpful. They didnt have the exact part I needed but they found me a different one that worked just as good. I would highly recommend them.
November 2025
This store cares! Specify Emmanuel!! Had another advance auto not interested in helping with a bad alternator they sold me and told me good luck and sent me on my way. Found the mccalla store had my part and they told me “come on, we’ll take care of you”. Very kind and awesome help! Emmanuel thank you so much! God... read full comment
