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March 2024 by sebrina obannon
The service was amazing the staff was very pleasant and professional. Every stage and every person in every position from check-in, to x-ray tech, hygienist, Dentist and office managers were all the most pleasant experience. They really make you feel as though you're in good hands and a valued patient. This dental office comes highly recommended in my book.
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March 2024 by Cedrick Nathan
No discomfort, relatively fast, and very effective. Looking forward to my next appointment.
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March 2024 by Angelia Johnson
I HAD AN AWESOME EXPERIENCE BEING A NEW PATIENT.EVERYONE WAS VERY PROFESSIONAL,COURTEOUS,FRIENDLY AND ATTENTIVE.WILL BE RETURNING FOR ALL MY DENTAL CARE NEEDS.
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March 2024 by Christy Patterson
Staff is awesome and keeps you calm
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March 2024 by Christopher Bailey
Very professional staff. Taylor and Lanora were very friendly and helpful!
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March 2024 by Heaven MaeLee
I haven’t been to the Dentist in over 15 years. And they made me feel welcomed and not at all nervous. They are the BEST!!!!
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March 2024 by Alice Lightfoot
SCAMMERS! Beware! They will bill you months later at new prices, fail to run things through your insurance, and never call you back!!! Very rude when you do get ahold of them and scammed my insurance. Don't waste your time.I went in for what I was told numerous times would be a free consultation that included checking my teeth for cavities, evaluating my gum health, and running my insurance to see what prices I would have to pay for different services. This all went well until we went to run my insurance and I was told their system was down and that they would call me back the next week. 2 weeks go by and I decide to call them because I was anxious to get further services done, and again I am told they would call me back with the information.That call never comes and I don't hear from them for another 7 months when I receive a text message that I owe them $125. They only billed me on 2/20/24 when I went for this consultation on 8/11/23 and only contacted me by 3/13/24, when my bill was 9 days overdue. At this point I had forgotten which Aspen Dental I went to and had to call Aspen Dental's billing services who, after a 40 minute wait, told me that they would put a note in about what I told them -- I then asked which office I attended and it was Bessemer.When I called Bessemer's office to ask them what happened I was greeted by a rude woman who kept repeating how she would just go ahead and file the claim with my insurance -- which was on my account that I never knew I had, but not sent the bill. I told her that there should not be any bill at all because that is what I was re-assured multiple times. She then went to tell me that the free consultation is only for people without insurance -- but meeting to talk about my insurance was supposed to be part of my consultation in the first place!She would interrupt me to tell me that she was trying to talk to me when I did not just say okay to her scamming my insurance out of money. Eventually I just gave in because I would rather if they paid the phony bill than if I had to. When I asked why I was billed so late and why I was never called back, there was no explanation -- only attempts at shifting blame to corporate.If I did not take the time out of my day to wait on hold and reach out directly to the office, I would have had to pay that money or had it sent to collections! My insurance was scammed out of $125 and I will never return. What a waste of time! I got nothing but a headache and an attempt at ruining my credit by going in for a "free" consultation that I was assured would have no cost multiple times throughout the consultation -- they did not tell me that it would be "free" because my insurance would pay it. Just ridiculous and unprofessional.
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March 2024 by Honey Bee
It is always good when I come here, every one is so kind and supportive . I choose this office because of the effort to please and complete ur needs.
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March 2024 by a carp
The whole team is very professional. 5 stars
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March 2024 by Christopher Cain
Never will I ever recommend this place for dentures. The cost is outrageous and they are not good at what they do. I had all my teeth removed for dentures. No one called and checked on me and at last visit I was told my dentures will never have function.
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March 2024 by Patrick Gemperline
I do not recommend you go here. They seemed to have less interest in my dental/oral health as they did in adding things to my bill. The phrase "I'm going to go ahead and add that to your bill" was uttered several times and was stated more than any advise or comments on my teeth. The staff were all polite and they were running on time at least.
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March 2024 by CAMPLIFE MANE
I was lied to, the guy told me the exam was free but my service will be $250..I get to the place and they’re telling me I have to pay $600 ???♂️
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March 2024 by Katrice Garrett
Everything was excellent and I felt very comfortable there.
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March 2024 by Yolanda Garth
Friendly staff and the professionalism that they have displayed throughout my entire visit was outstanding.
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March 2024 by George Coram
They were kind and courteous, and the dentist squeeze me in because I had an emergency!