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February 2024 by Bumble Bee Productions
Rooms are big and very clean. Front desk guy is awesome and very nice Best Western location.Rooms: Huge rooms - suites clean and well equipped for a traveling man or woman
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February 2024 by laura roberts
Latoya and TJ at the front desk were very accommodating.
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February 2024 by Monica Goodlett
My family came in from Chicago and needed to be near us, shops, and good restaurants and they absolutely loved this hotel!!!! The location was perfect and the hotel was very clean, nice, reasonable,and convenient.
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January 2024 by Owin A.
if i could leave half a star i would , desk lady and staff were very rude i asked her to see the rooms before purchasing to make sure they were kept clean and she told me no (which is fine) so im leaving and she flips me off , terrible service
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January 2024 by Karen Willis
THANK YOU again Kristen, the Manager at the Best Western Plus Bessemer Hotel & Suites. You and your staff are always so helpful and accommodating.Noteworthy details: My teammates travel there for industrial repairs in the area. They are always welcomed and the accommodations are always good. Staff is always friendly.
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November 2023 by Aneenah Majeed
Nearby activities: Food is right across the street walking distance, Near Walmart , shopping center, gas and etc.
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November 2023 by LaTinna Collins
My experience was bad! I went to tell the front desk clerk about the mold in my bathroom and tell her about the drug activity I just witness. The clerk was very rude and dismissive about each concern. She stated that drug activity happens over that way all the time and before I leave I will probably see a lot more things go on. That was very disturbing. Her attitude was very nasty. When I asked what can be done about the mold or mildew in my bathroom, her response was “nothing, I will have to call someone later to see what can be done, but I won’t get done today.” She gave my entire family a hard time abcs even went to sleep on the job late a night making it to difficult for my grandmother to get into the hotel. The cleaning lady just so happen to walk by and let my grandmother in. The room itself wasn’t too bad, just the bathroom and the service! I would not recommend, unless you like mold and drug activity.
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November 2023 by Christopher Neil
The rooms were perfect and clean,and the service was friendly and attentive.There was a heavy lingering smell of marijuana throughout the lobby and hallways, but it didn't smell bad....just very strong....
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October 2023 by Mimi P.
Very friendly service from a lovely Suzanne. However the bathtub didn't drain so the shower water became bath water. It's a bit outdated but family friendly and clean. There was few bugs but it was gnats which are expected.
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October 2023 by Jake Ganyer
Rooms are okay, they're clearly older but they're clean. Don't expect to go to sleep early or sleep in late, you can hear every bump and step anyone makes in the entire building. Very, very noisy. Service at the front desk is great, but breakfast is lacking- out of bacon and eggs just after 8am, and they had no intention of making more even though breakfast goes until 9. Had to ask for some to be made. At least the location is good.
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September 2023 by Mason Roebuck
The staff is very friendly and helpful, I’ve stayed twice and the rooms were always very clean. Morning breakfast was also some of the best I’ve had at a hotel.Rooms: Rooms and restrooms were very clean with good AC.Walkability: In walking distance you have a Cracker Barrel, 2 seafood restaurants, an applebees, a Waffle House, a Taco Bell, and a circle K.Noteworthy details: Great breakfast
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August 2023 by Beth Andersen
Stopped here for the night after driving all day from Houston. This weary traveler got the best greeting from Shelby who checked me in. What a pleasant young lady. The room was nice and the AC was running. This is a big deal since it was 100 degrees all day everywhere I stopped. The bed was comfortable and I slept solid all night long.Thanks so much.
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July 2023 by Dixie Belle
The only reason this Best Western is getting any stars is because the morning staff is great.The evening staff? Let me share:Husband had to find receptionist to see if rooms were available. She was visiting with other staff in the dining area.Tv didn’t work and neither did room phone.My husband went to see about help - again no receptionist.He went to look for her and she was sitting at the pool!No joy with the tv or the phone. Traveled 8 hours with a 7 yr old and a 9 yr old. All we wanted was for them to be to watch a bit of tv before bed.Then, the toilet backed up and because the phone in the room was not working he went downstairs to get help. The receptionist gave him the plunger!I'm seriously being generous with the 2 stars.
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July 2023 by Shanna Robertson
Hung out at pool. Had an incredible time. Lots of people showed up to join in fun. I recommend Best Western Plus. Food, fun, coffee. Its a great place to stay.
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May 2023 by Shelby Roberts
The building along with the rooms were hot and stuffy. The a/c didn't work well & the next morning there was no hot water to take a shower. Oh, and the breakfast was disgusting (the sausage was rubbery? The oatmeal tasted weird, & the biscuits were hard! It definitely was not worth the stay here.
