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June 2023 by Jane Phares, Harless
Fast friendly service and I like the messages that keep you up to date
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March 2023 by Jeffrey Austin
Handle business real professional and fast
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September 2022 by Deborah Little
Nice place to take your car ... great team....I got estimate today!
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August 2022 by Stephen H.
Uncommunicative. Full of excuses and they treat you like you're stupid. Everything is blamed on either you for not understanding or technology. To make it worse they are slow. And despite what was said. No reach out to talk about experience. Not surprised.
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July 2022 by Jay Curry
I recently had my truck repaired here. The quality of people & service was like nowhere else I have been.
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July 2022 by Johnny Watson
We deliver parts to the shop .Town & Country Ford come by and check us out we have a deal for you, ask for Angle Neal care of Tawanica Watson
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July 2022 by Eric Schreiber
I had my car in for repairs to a front quarter panel following a minor traffic incident. I picked the car up tonight, and I'm delighted with the job they did. Color matches perfectly, and it looks as good as new.Also, they got the job done several days earlier than what they'd indicated, which I really appreciate. I'm happy to be out of my rental car and back in my own vehicle.Hopefully I'll never need car body services again, but if I do I won't hesitate to bring it to this Gerber facility.Service: Body & Trim
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April 2022 by Summer W.
These guys are all over it! From the front desk (Aggie I believe) to the float tech, and everyone in between, there wasn't one person that was rude, unknowledgeable, or treated me stupid because I'm a woman. It was a very easy experience considering the situation we were in-they took the worry away! Superior service and communication. Thanks Gerber
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April 2022 by jacob shirley
I brought my truck up there. From the time I dropped it off, until the time I picked it up, they had kept me posted. Body work looked good! The paint job looked good! Highly recommend this placeServices: General repairs & maintenance
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November 2021 by Nancy Carr
Our Ford F-150 back Doors wouldn’t open, so I came here to see if we could get them fixedThe clerk behind the counter was nice and helpful. When the first guy came out, he didn’t say a worker to me and blasted out of th lobby to the truck with another guy in tow. No greeting. No introduction. It was like I didn’t exist.They stood outside my truck talking and going over the doors.I went outside since they were talking about my truck.They decided I needed to take it to the Ford dealer. They cannot fix it.Um..ok. So we are suppose to believe your shop can repair a wreck, but not fix non damaged doors. We are also suppose to believe you can get parts for vehicles when you send me to the dealership myself?Very disappointed.Will never come back here
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November 2021 by Bill hill
Waitress was pleasant and helpful, as it was late night near closing.
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June 2021 by Nicole
They did an awesome work on my vehicle! I was able to pick it up Friday evening! My car was washed as well. I really appreciate the excellent service!
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February 2021 by pamela sanford
Fast service friendly staff.
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February 2021 by Tammy Bodiford
Very friendly staff.
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December 2020 by Nancy C.
I came because our 20 year old Ford F-150 crew cab doors won't open. We have taken it to another body shop, and they were not able to get parts The woman behind the counter was very nice and tried to be helpful The first guy, who is a new estimator tried to be helpful. He had to fetch someone with more experience. The second guy came out, didn't Introduce himself didn't greet me. He just walked right past me to go outside to the truck and left me standing in the lobby. Terrible customer service. He completely ignored me until I approached him outside at the truck. He directed his conversation at the estimator and didn't say a word to me until I initiated a conversation. He was not dressed in worker's clothes, so I assume I disturbed his morning coffee. Not Sorry. He referred me to the local Ford dealer. He said he never seen This before. Then mentioned maybe the doors need to be replaced. Then mentioned if another shop cannot get the parts, he probably cannot either. What? So, if our truck had been in a wreck, this shop can probably bump out the dent and repaint, but they apparently cannot remove the doors to figure out why the mechanics of the door stopped working. So, think of that before you come to this shop. So this trip was a waste of my time. I give them 2 stars instead of 1 because the woman in the lobby was so nice.
