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October 2023 by Google user
I love this place. I usually always have a very relaxing, good pedicure…….tonight I experienced one of the worst pedicures in my life. My feet were barely cleaned, no soak, no purple stuff in water, she literally was so rough on my toe nails. She could not speak any English so every time I was trying to tell her how my experience was going, she literally looked at me and started smiling??\\u200d♀️. I don’t know if it was because they close at 7:30 and I arrived at 6:45 or what, but it was a horrible experience. If I return, I will definitely ask for a different person. Nothing about this $55.00 dollar pedicure was worth it.
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July 2023 by Shawn Stokes
This place is so overpriced and they are rude as hell. This is my second time going there the first time wasn't good and they were rude even then. The only reason we went back is because he used to go there years ago. He said they were top notch and let's give them another chance. Well they were consistent in doing a terrible job! I'm done it's time to move on!Services: Facial treatments
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July 2023 by Marcia Gilmore
I have had the most amazing experience with "Ty" he is the BEST!!! He will always be my go-to person. He treats you with the utmost respect. Ask for Ty when you go.Services: Foot massages
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June 2023 by maya hunter
1) got a pedicure the lady kept cutting me, didn’t say sorry or try to treat it, also being rude (possibly talking trash about me) after I expressed that she was hurting me. 2) the guy that did my nails was rude and rushing. 3) they are over priced.I stopped going years ago for the simple fact that they were never friendly, but I decided to go today with a friend cause that is her favorite spot (she has a set tech). I just know that if my toes get infected, they’re in for a rude awakening.
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May 2023 by K Champion
I thought I had been getting pedicures for years but I was only getting my toenails painted. The BEST experience I've ever had! Clean, courteous and my feet are pillow soft. This is my new go-to place for my pedicures!
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April 2023 by J. Marie Gibson
I have been coming here since I moved to Bessemer in 2020. Never have I felt so insulted. I came in Feb to get some Mardi Gras themed nails. My pedicure/full set/designs with gel polish cost me $150. I came in today (Mar 14th) to get a refill/pedicure and was told that the previous nail tech did my nails too thick and could not be refilled. Basically telling me that I would have to take off and start over with a fresh set AT MY EXPENSE. How do you acknowledge that a staff member did a subpar job and then tell me I have to pay to have them fix and redone correctly. NO THANK YOU!!! I just got my pedicure and left. This will be my last time coming here.
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March 2023 by X
I’m a young guy who has been to many nail salons throughout the years and enjoy my pedicures. Helen taken really great care of my needs and most definitely did it with a smile under her protective mask. Great spirited woman and she listens to everything you want her to do. I don’t know about the rest of the salon, but Helen most definitely will get my business from here on out, I told her that. When I have children I know who to bring them to. Only thing wrong is that the cashier did not hand me my money, instead he threw it on the counter, which is very disrespectful.
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March 2023 by Tonetra Whitt
Don’t go to #14 David . He is very rude and disrespectful even in front of kids. He didn’t want to match the color acrylic I had on my nails . He loud talked me in front of the entire nail shop . He over charges knowing he don’t know how to do designs. He will charge you $100 and cut your nails short . He has a horrible attitude.Services: Nail extensions
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February 2023 by Bara Designs
Don't go here, if you want your SNS nails to last more than a week! I get it, things happen, the person could have been new, however I doubt it, he seemed very seasoned, and was quick, too quick I might add! After about a week, two nails cracked, not my nails, but the SNS layer, couple of days later two more! I called to give them the opportunity to make it right, and instead the gentlemen argued with me, and told me that I should not expect my nails to last more than a week and a half to two weeks! I have been getting SNS nails for years now, and because I live so far away, I have gone weeks and weeks, like 6 to 8 weeks, without a single nail cracking, now they are obviously not very pretty by then, and way to grown out, but that was not my point. It was obvious that the technician did NOT use enough layers of the product, therefor causing them to crack prematurely! I strategically planned on when to get my nails done based on experience, for an event and then vacation, now I have to drive at least 45 minutes to somewhere NOT here to get them redone, before I fly out on Sunday! It gets worse! Instead of offering to make things right and create a happy customer, he continued to argue with me and not getting my point, and then hung up on me mid sentence!! I was NOT being ugly, I don't cuss, I'm a good tipper and I simply expect good quality service in return! Therefor I DO NOT recommend this nail salon!Service: Gel manicures
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December 2022 by Lora Chaisson
Out of the three places we have in McCalla, I don't know which is worse. I'm done with this place, so rude. Always want to talk to eachother and look at other coworkers phones while they should be focused on their customer, but they don't care. Charge what they want when they want. I will spend the gas to go further away from any of these three places we have to choose from.
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December 2022 by Nadia
Got a full set and I’ve had them for 5 days and it looks like I need a fill in or a new set already. The nails on my pointer fingers are two different sizes. Very disappointing. Won’t be going back here. If I could give 0 stars I would. I was charged $50 for them to only last basically 5 days.Service: Acrylic nails
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December 2022 by Demetria R.
I've been coming to this place for a few months now and have found that it's easy to get in and out. I haven't seen too many people sitting around waiting. The manicurist seem to manage the client's services appropriately. Like with anything, the prices have increased but the quality is there so it all evens out. The atmosphere is pleasant enough. I'm not sure if Wi-Fi is available for customers but I hope it's offered without a fee. This place appears to treat everyone the same, with respect. I will continue receiving my nail services here as long as the quality, comfort, cleanliness and respect remains the same.
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November 2022 by Jana M.
number 14 and 18 were super rough, left acrylic on my skin, was cut.. and felt rushed.. 5/10 on their part. usually service is super good
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November 2022 by Marie L.
Since I moved to Alabama I've been going to Model Nails in Bessemer in the Publix plaza to get my nails done. I've overlooked alot of things such as over price service and often witness attitude given to clients. Today I went to get my nails done and while starting to service I was asking about prices for this and prices for that so I can get a better idea on what I will need to pay. The guy told me $60.00 for my hands. I said okay, which I thought was way over price. So while I was getting my feet done he brought up the piece of paper with the price for my hand which was $60.00 and hand it to the guy doing my feet. While getting my feet done one lady kept looking at my hand and talking in their language to the guy who did my hand and to guy doing my feet. She kept coming to me looking at my hand and talking in the language. That made me feel so uncomfortable because I didn't know what they were saying. I asked the guy doing my feet was everything okay? He said "yeah, they were discussing the way the price work so the customer are not confused and it wasn't about me" I said okay. I not stupid I don't understand what they were saying but I had a feeling they were saying the guy didn't charge me enough for what I done to my nail. But I figured since he already quoted me the price and wrote down for the guy I was fine and they would honor that and trained him next time to over price the next customer. When I went to pay the guy who did my feet put $67.00 for my hand instead of the $60.00 that was written on the paper. Me being me and didn't want to cause a problem since I hate conflict I simply pay and left. I drove home very unsettling and unhappy by that establishment and their service.
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October 2022 by Tie Tie
They over charge and the quality of work is 1 star at best. They ungrateful when you leave a tip and I don’t have to leave one! I haven’t been back since and shouldn’t have left a tip. They are very rude. My nails are never filed right and they never last the full 2 weeks.Services: Pedicure
