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October 2023 by Bradley Cunningham
Let me tell you about my experience yesterday with Town and Country Ford, and my salesman Jay Mathis:I have never been more pleased with a dealer and a person in my life.He went ABOVE AND BEYOND, and was communicative, friendly, and really really worked overtime all day and night over the course of 48 hours to put me into a BEAUTIFUL F-150 XLT!I’ve had my share of experiences with other dealers this year, and I actually went to LONG LEWIS FIRST. That was a HUGE mistake. The communication, the willingness to work with me, to work for me, and the overall experience was NIGHT AND DAY!I cannot begin to tell you how awesome Jay Mathis and that dealership was!From the floor plan, the cleanliness, the layout, the people, all of it.It is a World CLASS operation at Town and Country ford.If you are looking to get a Truck, or a Ford, I immensely recommend Jay and the crew there. 5 stars, and beyond.
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October 2023 by Bill Tasillo
I was about ready to give up on ordering my Bronco after two local dealers basically told me they didn't care about my reservation, history with their businesses or long-time multiple Ford owner experience. I found Town & Country through some Bronco forums and contacted them to start the process. I was connected to David Agee my sales person and the entire event was absolutely seamless and issue free from that point. The assisted and were patient as I worked with Ford to get my reservation moved to their store (Ford's process is an abomination, but that's anther story). From that point on, smooth sailing. They stayed in touch through the order, build and shipping process and the agreed upon price was never in question. Once my new Bronco arrived, they worked with my schedule to get to Bessemer and had me out of the dealership in less than 90 minutes. My new Bronco was washed, cleared, gassed up and waiting inside their delivery area when I arrived. David, the young woman in Finance and the delivery specialist were all extremely courteous and did not try to pressure me into any additional options. Putting aside a few bucks now to order a new 5.0 Mustang before the V8 is dead. My first call will be to David to place my order.
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October 2023 by jonica young
Amazing car buying experience. Michael Jamison was phenomenal. He helped me get the perfect car for me at a price I could afford!
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September 2023 by Robert Rudis
My Salesman (Michael Jamison) I bought from twice is Awesome. Spot on. Takes care of his people and is actually delivering my vehicle from 90 minutes away. Above and behind!Town and Country Ford is asking to verify my checking account “real time” prior to receiving my deposit check and delivery. My credit rating and job speaks to me. I’m sorry for your dealing with sketchy persons.Im upset that I suffer from your short falls in vetting.Disappointed. Keep this in mind folks.
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August 2023 by Phil Ginn
I purchased a tc customs roush f150 from these guys. Hands down the best dealership experience I’ve ever had and I’ve lost count of how many vehicles I’ve bought over the years. I drove in from out of state and they handled everything flawlessly. These guys are as experienced and professional as it gets and looking for return customers and square deals. Also, I’d like to add from a business stand point I’ve worked with literally hundreds of dealerships here in the states and foreign and they are my favorite one to date after 26 years of experience.
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August 2023 by angrytires
Easiest vehicle purchase ever. Derek went above and beyond what was needed to make sure I got my Roush F150 as expected when I expected. Great service & will highly recommend others this way! Thank you!!!
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August 2023 by John Lockhart
The best car buying experience we have ever had. Well worth the two hour drive. Derek Baker was extremely helpful and knowledgeable and made the entire process painless. There website is very easy and informative but I would highly recommend giving town and country ford a visit. Derek's no pressure and honest approach made us feel we made the right decision without question.
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June 2023 by Brian Gluck
Great dealership to work with and Daven was one of, if not the best sales person I’ve worked with at any dealership.We ordered a Bronco for delivery to NJ and got a great deal with great service.I was a little frustrated that the finance office didn’t send my temporary tags out the day I paid, so the car got here before my tags so I couldn’t drive it legally on the mean streets of NJ and had to call them to get a scanned copy emailed while I wait for them to ship out the real tags.Other than that, stellar experience and I’d highly recommend hitting up Daven for any of your Ford needs… just make sure that if you are having it delivered out of state you emphasize to the back office those tags better be sent out same day.???
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May 2023 by Daniel Traywick
Michael Jamison was my sales guy and was Awesome! He always kept me in the loop during my wait for my Bronco. He also answered my questions quickly. Great experience!
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May 2023 by Gregory Johnson
My experience buying my 2023 Ford Bronco was Excellent andmy sales rep Michael Jamison is the best salesman and fantasticservice. This dealership did exactly what they said they would dono BS . And in today's world you don't get that very often.Thank you Michael to you and your Dealership it is a class actand Thanks to Mitchell Watts.
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April 2023 by Ethan Marney
I’ve been to many dealerships and bought many cars. But none of my experiences compare to the one with Town and Country Ford. Brian Baker is an awesome salesman who made my budget work. He didn’t sell to me. He gave me the facts, answered all my questions, and overall has a great response time. If I was to buy another truck it would hands down be with him.
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April 2023 by Michael Rowcliffe
I chose Town & Country Ford in Bessemer, AL to order my 6th Gen Bronco after following one of their Managing Partners, Mitchell Watts, on YouTube.I had the good fortune of getting connected with my salesman, Brian Baker, after making an online inquiry about ordering a Bronco through their dealership. Over my year and a half journey from placing my order to finally receiving my ‘23 Bronco, Brian exceeded my every expectation in terms of the service and advocacy he provided- not only during the sales process, but after the sale as well.Committing to order a vehicle from a dealership 2100 miles away wasn’t done without certain reservations and added costs. At every turn, that decision was validated through my experience working with Brian. On reflection, I’d easily rank this as my best vehicle buying experience to date. Brian and T&C Ford will definitely be my first call the next time I’m in the market for either a new Ford, or even a late model used vehicle.
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April 2023 by Bridney Butler
I went to this place with the expectation of just looking and pricing a vehicle. I’ve been to multiple car lots, but Let me tell you this Clarence Feagin is amazing!! He really listened to what I wanted and made it happen! He is a great car salesman and I would highly recommend him! Best customer service experience I’ve ever had! Thank you!
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April 2023 by Tina Allen
They were amazing and Norman Wilder was a great help in getting me all fixed up with my new ride i highly recommend them