United States Postal Service
Post OfficesHours:
1112 4th Ave N, Bessemer AL 35020 Hours
About United States Postal Service
The United States Postal Service location at 1112 4th Ave N is a very busy place where employees are often overworked. Experiences vary significantly between the retail counter and delivery services. The people who work at the counter are repeatedly described as awesome, polite, professional, efficient, nice, attentive, and pleasant. They go above and beyond, make helpful suggestions, run a very quick and efficient line, and provide a painless experience for services like passports. Customers report being in and out in less than ten minutes even when busy. However, reviews of the delivery carriers are severely negative, calling them horrendous and awful. Specific complaints include waiting days to deliver packages, leaving packages unprotected on top of mailboxes, not closing mailbox doors, and even slicing open mail. The suggestion is made that it would be better to use a P.O. box than to rely on these carriers. Despite this, other reviews praise the carriers as pleasant, hard-working, and going above and beyond to give exceptional customer service, especially during holidays, working tirelessly day and night.
Most Recent Reviews
August 2025
First of all they are not helpful at all and your automated system is very slow yall need to do better With people time and mail
July 2025
Went to post office IN BESSEMER, AL AND AS USUAL IT IS ALMOST 9 AND THEY ARE STILL NOT OPEN. ONE LADY LOOKED OUTTBE DOOR AND SAID NOT ENOUGH WORKERS SHOWED UP AND THEN ABOUT 30 MINUTES LATER SHE SAID THE SYSTEM IS DOWN. EVERY TIME I GO TO MY LOCAL POST OFFICE IT IS USUALLY WAY LATE OPINING UP
WHY?
July 2025
Been calling for about a week. No one ever answer the phone.
More Comments(111)
Nearest USPS Stores
- Bessemer, Alabama
