United States Postal Service

Post Offices
Hours: The United States Postal Service location at 1112 4th Ave N is a very busy place where employees are often overworked. Experiences vary significantly between the retail counter and delivery services. The people who work at the counter are repeatedly described as awesome, polite, professional, efficient, nice, attentive, and pleasant. They go above and beyond, make helpful suggestions, run a very quick and efficient line, and provide a painless experience for services like passports. Customers report being in and out in less than ten minutes even when busy. However, reviews of the delivery carriers are severely negative, calling them horrendous and awful. Specific complaints include waiting days to deliver packages, leaving packages unprotected on top of mailboxes, not closing mailbox doors, and even slicing open mail. The suggestion is made that it would be better to use a P.O. box than to rely on these carriers. Despite this, other reviews praise the carriers as pleasant, hard-working, and going above and beyond to give exceptional customer service, especially during holidays, working tirelessly day and night.

1. Bessemer, Alabama