-
January 2024 by Francois Keys
So I currently have the z-fold4. Its time for me to upgrade so I went in to see the fold5. I went into the store where 3 sales people were sitting in a group and one of them greeted me. I told him I wanted to see the new fold5 he informed me that they didn't have one on display but they had some in stock in back. So he went to get the phone from the back for me to view at least that's what I thought. He brought the phone out and took the top part of the box of so I could see the phone in the black wrapping they come in. He then informed me that he COULD NOT unwrap the phone so I could see it, I was confused so I stated (so I would need to pay 1999 for a phone that I couldn't see?? He said yes! (I said that's the dumbest thing I've ever heard).. I will go to a Verizon store that care's about customer service.. I would recommend this store to anyone. Find someplace that's customer centric..
-
January 2024 by Sly Fox
When I first went 2 this location I was pleased with what I saw, and how I was treated. But yesterday was something else. The employees were about to authorize something on my account without my permission. After a couple minutes I tell them 4get, gone ahead and release the number, but I still want another line on my account. Short and sweet, it didn't happen and they acted as if they wanted nothing to do with me. I live in Mccalla so this location is convenient for me. But to see a diversity in a store I guess I will be driving to Birmingham. THIS LOCATION SUCKS NOW AND IT DIDN'T JUST OVER A YEAR AGO.
-
September 2023 by Jayne Wilson
I was greeted by the friendly staff @ Verizon. I went in looking for the ideal phone and package, and they set me up perfectly. I will highly recommend to friends and family.
-
June 2023 by Sherry Martin
Shawn was not only very professional, efficient, and informative, but very kind and helpful. He went above and beyond to assist me with the required purchases
-
February 2023 by Mark Hamaker
Justin was a great help. He was very knowledgeable and friendly. He got us a great deals on
-
January 2023 by Jack Moore
Salesman was engaging and helpful. Looked vaguely like a more handsome NPH. He sold me a great phone I love and helped me save money picking a better phone plan
-
January 2023 by Savannah D
Had such a good experience with Stacy! She’s great!
-
November 2022 by Albert McWilliams Sr
Verizon mobile service is good. When it comes to the value, I'm not so sure.
-
June 2022 by Jamie Phillips
I've used this location for my last 3 phones. My experience each time was great! The staff is always super helpful, honest and polite. I will continue to use them in the future.
-
March 2022 by Lisa Irby
I took my 80 y/o Mom in for an upgrade on her phone. Austin was very patient and kind while explaining the new features to her. I Highly recommend paying him a visit.
-
December 2021 by Robert Herring
This place is Outstanding on Great Quality Service !!! I would definitely recommend this place handling you cellular service. Thank you Justin!!!
-
October 2021 by Miranda Gwin
Excellent Customer service!! Fast, Friendly and great music!!
-
September 2021 by Melvin Brooks
Nothing bad to say but heads up if you gonna pay your bill here make sure you have exact change, they dont give change. Alot of the times they just take the dollar amount and show i paid the full amount dollars and cents!!!
-
August 2021 by Reginald Hollis
Authorized dealership I rather deal with a straight up Verizon shop not an authorized dealership! Ijs
-
July 2021 by Big D
Stuck in their endless loop :( tried to downgrade from a 5G phone because once connected it drains the battery, heats up, & data stream slows; they only have 5G phones smh