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November 2023 by Jack Holland
Friendly and efficient.
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September 2023 by I C
It took about a year for them to recognize who I was as a customer w a business acct. Things were pretty rock for a while, refusing to cash company checks on the company acct, I “had to open an acct to cash checks free” (my corporate office called and spoke to the branch manager and was assured as a multi billion dollar co, we should not have been given such grief, nor was I required to have an acct to cash a check made out to our branch, only be authorized, which I was and am). After the corporate calls and perhaps a team meeting on their part, they have turned in to a very decent bank. The experience, snags aside, now that the confusion is gone, is pleasant and helpful. They address me by name and pretty much know what I’m there for when I go. Overall pretty good.
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July 2020 by Keith Allen
Great people..
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April 2020 by R C.
This bank is terrible. I sat in the drive thru line today for over fifteen minutes while the teller discussed church, dogs, and kids with the customer. This isn't a busy branch but she chit chatted for so long the line was piling up circling the building. The tellers are slow and do not care. The management there doesn't care either. There is nothing professional about this bank. I am moving my accounts as soon as possible.
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February 2020 by Tonyerra Rose
Awful Customer Service..
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October 2018 by Michael Boyd
Been banking there since I was 16.Changed names a few times.I go in there every week and all the sudden nobody knows me in there,even two people I know that did.Asked to see my ID in a rude sounding way,said she dont know me.Cant bother or have common sense enough to pull me up and see that I come there every Friday. Drive thru has progressively gotten worse.25 min for 2 cars,,cmon. Now it is a sorry excuse for a bank,,close it down or do it right BB&T. Jasper branch would be a good model.,,,PS.I did have my ID,and thats the first time since 16 years old at that branch the that I was made to show it,,,Im almost 50 now.
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June 2018 by Chase Scott
Very helpful and understanding wonderful people to back me with my financial gain
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June 2017 by Scott Plagmann
Great location and friendly employees make this one of the better banks I have done business with.
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June 2017 by fat mama's lunchbox
The ppl are not professionals at all
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January 2017 by Charlotte Crump
Very good
