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October 2023 by Candice Hudson
DO NOT bother coming to this car wash if you have an up to date vehicle. My car wouldn't get thru the rollers and the attendant didn't understand park, neutral, or reverse. How embarrassing it was to have to put my car in reverse and have other cars back out because I couldn't go thru the car wash because they kept saying I had my car in park when it was neutral the whole time...then said I had "e-park" on. I don't have an e-park. Now, I'm sitting here to the side hoping to get a refund on my card for a wash I couldn't get.Update: It has been 15 days and still no refund issued to me. What a waste. Go elsewhere. AVOID this car wash and go look at the other review where they were charged more for what they asked for as well. I'm glad I just opted for a one time service and not the monthly subscription one. Smh
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October 2023 by A. Hollis
I was really impressed how clean my car was. The wheel cleaner can stand a little enhancing but everything else was immaculate
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September 2023 by James Nelson
One of the best carwashes in the Hoover/ Vestavia area. A great place to get your car cleaned with quality self service equipment also with the automatic carwash that has the best value and quality wash selections.
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September 2023 by Daniel Flickinger
Went through the car wash one time on June 24, 2023. A female employee ran our card and told us that we could get 1 wash per day for 30 days. Haven’t gotten a wash since, but we’ve been charged $50 over two months on our credit card in addition to the $25 we paid on June 24. We did not sign up for any recurring charges nor were we aware or informed by the employee that there would be recurring charges. We are only being refunded $25 by this car wash. Beware of this scam.
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August 2023 by Travis Law LLC
This location is so efficient, professional and clean. Katherine is so helpful and I appreciate her positive attitude. She helped me on a hot Sunday when I was coming from church and she really helped make my day better. Great job to Katherine and the entire staff at the Hoover location!
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August 2023 by Theresa Powell
I bought what I thought was a one month car wash for 15.00. Then I noticed they garged my credit card for another month for 17.89 for another, month. They did not say that would. so I called to ask about this. She said I had to call and cancel. Could not take it off. So I canceled and she would send me a confirmation, she did not do it.
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August 2023 by Amber Carpenter
I went to the car wash a month ago and told the man I want a one and done car wash. He takes my card and helps me out and I’m thinking how nice of him to help me. Instead of helping, he signs me up for a $25 a month membership. And I got charged and called and was told there was nothing they could do to help. So now I’m stuck with a useless car wash membership and $25 less in my account as an already struggling college student. They definitely scammed me.
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August 2023 by Carmen Morris
My favorite Marc 1!!! I love the hoover staff, CJ, and Winston are my favorite! I enjoy coming in because I know that this location is efficient, reliable, clean, fast , helpful, friendly, and VALUES GREAT customer service!! Katherine is amazing! She’s always so helpful, and makes sure that everything is going just right! If you’re not at the Hoover location, I'm not sure what you’re doing!Services: Polishing
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July 2023 by DiDi Henry- Realtor
Paid $20 for a car wash and it didn’t clean it well at all. I still had red dirt on the back of my SUV. The vacuums also have the narrow attachments that you use to crevices so it as hard to vacuum the floor mats.
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July 2023 by t kory
For years I enjoyed getting my car washed at Marc-1 Car Wash but the last time I went was signed on monthly membership without knowing. The representative was not honest and he told me if I buy the most expensive car wash he will give me free car wash for next time. But in return he charged me and signed me for monthly car wash without knowing and he did not give me the receipt. I was very disappointed and I do not know if I will ever go there again
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July 2023 by DiDi Henry- Exit Realty Cahaba
Paid $20 for a car wash and it didn’t clean it well at all. I still had red dirt on the back of my SUV. The vacuums also have the narrow attachments that you use to crevices so it as hard to vacuum the floor mats.
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June 2023 by Julianna Waterman
They have vacuums and cleaning spray. In and out in less than a half hour. Great car wash!
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June 2023 by D S.
The Marc-1 Car Wash in Hoover on Montgomery Hwy is the best drive-thru car wash I have ever visited. Asst. Mgr Winston was at the wash selection gate to help me thru the options. He was very helpful & professional. My next visit the unit manager C.J. & Katherine were there to assist all car wash customers!! Very knowledgeable & eager to make sure you understand the unlimited wash promotion for 30 days. Why I keep going back is because of how geat my car looks after there $25 best car wash!! Superior quality wax & my car was very clean. Plus plenty of very powerful vacs to make sure my car interior is spotless. Marc-1 is definably the carwash for me & my family!!
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May 2023 by Rich Pennino
Last time here. They mentioned to buy a membership 10 times and kept mentioning it today after my car didn’t get fully clean. She said if you got a membership then you could go through multiple times. Port service and car wash isn’t the best.
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February 2023 by Daniel B.
$15 for a half done car wash. Brush didn't even hit the back side and skimmed over the front. Probably the worst car wash I've been too.