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March 2024 by Jason Shafer
It's metro
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March 2024 by Renee Cabil
Better now since the guy is gone
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September 2023 by wiseka benice
poor customer service Tiff A bit**
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April 2023 by Kelly KK Kilgore
I definitely have to recommend this place due to the service I received today. I had 3 young men help me with all my needs. This metro knows there trade and could probably solve any issues I may have.MohammedPaulRayWere the young men who helped me with picking out a phone transferring all my dataAnd just making sure I had the best deal possible. I recommend using this location due to the customer service and phone knowledge they all hadMetro by T-Mobile know this kind of service is rare but does take place. I would definitely recommend this location and would rate them 10/10 I'm sure I'll need assistance with my purchase but I'm sure this location will help.Metro by T-Mobile GOOD JOB VERY SATISFIED LONG TERM CUSTOMER.
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December 2022 by Carey Skinner
Great deals! Great salesman. Very helpful
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October 2022 by Gheymarne
Under New Management & Ownership. This Metro PCS was neatly stocked, freshly new store. It had a fresh new look, it's remodeled. Fresh white paint and vibrant pops of color. The color scheme of course went with the Metro Brand. It was neatly organized and had brilliant nice new employees. The Owner greeted us upon arrival and assisted in knowing what charger to buy. We mentioned the amazing new look and the owner gave us a % off for being so nice and complimentary. There was an employee in training g and he was extremely social and was able to engage without being g intrusive. If you need a new phone or any phone accessories I would definitely recommend this Metro PCS location. Independently owned and operated.
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February 2021 by Chana Israel
Terrible store and customer service stinks?
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August 2020 by Myra I.
This is my 3-4th time here at this location over the past 3yrs. I've come here to this location originally and o sign my family of 4 up for their services. Calvin was great with helping us. I appreciated how fluid he was with everything. He knew exactly what he was doing.. etc. I often bypass other Metro PCS locations to come to this one because the Customer Service by Calvin is "Excellent"!!! Our interactions with him has always been seamless and painless. This last time we arrived at the store @ 7:08pm on a Saturday. The shop door was unlocked and Calvin was putting things away in the back. Although hey actually closed at 7PM, with a smile and. Warm spirit; Calvin welcomes us and took care of our needs. He never made us feel like we were imposing on him while the shop was actually closed. If you value customer service like I do; you will really appreciate Calvin handling all your cellular Service needs. Three places I can count on to be consistent with customer service excellence; AAA, Trader Joe's and Calvin @ this Metro PCS location. One Love ya'll
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August 2020 by Cheryl G.
This Metro PCS location, owned by Calvin, has the absolute best customer service. For the last several years we have gotten great deals on phones, education on how to use the phones (when there's a perceived issue) and the best deals for extra lines. It is not very often we find this level of honest service, where you are not misled into needless spending. I highly recommend using this store to meet all your phone needs, and you will save money while enjoying fantastic customer service. Retired Elk Grove business owners Joe and Cheryl
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July 2020 by Marie M.
I was in from out of town and decided to check and see if they had any good phones so i could get a badly needed upgrade. Walked in and was greeted by this wonderful friendly man named Manny. He was a huge help and very polite and yes he helped me pick out an awesome new phone. I ended up getting the samsung galaxy 21 wow its amazing!!!! Go hit up Manny and tell him you eant to look at that one and be ready for a awesome friendly and very knowledgeable about the phones and cases, goodluck and enjoy.
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June 2020 by Anthony T.
Was told new phone purchase came with free accessory. Once my order was processed I saw that I was charged for the acessory (this is how their employees making comission). They refused to refund me for the accessory. I called corporate and was told that I need to take it up with a store manager. Store manger is never present, and woman that stole from me repeatedly hangs up whenever I call. avoid this location like the plague
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February 2020 by Kim F.
I walked in and there was no one at the counter. I waited a few min for someone to come out and help and no one came out. I quickly decided to leave. Wish I could say I got some type of service but I got none at all.
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October 2019 by Celeste M.
By far impressed with the outstanding customer service at this location. Calvin went above and beyond to not only help me pick a new phone but also the perfect case to match. I definitely recommend and will recommend everybody to this location!!! Thanks again
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June 2019 by Kelly S.
Stopped by yesterday, Saturday around noon. Sammy helped me get a new phone hassle free. He compared the phone I wanted and similar ones at cheaper or similar price point, very informative. Good customer service. Great discount for phone upgrade! Coming back in a few days to get my sister a phone.
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April 2019 by Xavier B.
I was very pleased with my service here some of the other retailers in the area didn't give me great service but they went above and beyond to make sure my needs were met. I would highly recommend visiting here for a new phone or phone plan, I think his name was David that helped me. He was awesome!
