-
January 2024 by Lily C.
Waited over 30 minutes to pick up 3 photos that were already printed in advance. The photo worker was nice to me, but the lady at the cash register was insanely rude. Never coming back here.
-
December 2023 by Heather H.
The female pharmacist I dealt with tonight seriously medals in one of the rudest condescending service providers I have ever experienced. I can't imagine how I would have left feeling if I didn't know my medication well and had experience with the dosing. Also sporting an excellent case of resting B face she looks completely miserable in her job. Girlfriend needs to take a vacation or reconsider her job path. Sort of laughable if it wasn't so darn sad.
-
November 2023 by Abby Gray
"You should just be glad I haven't walked out today." - Jessica, the pharmacist working on 10/26/23 at the Walgreens on Green Valley in Cahaba Heights.The first time I came though the drive thru I was told my daughter's prescription would be ready in 15 minutes. Fine. Not unusual or a big deal. I leave and come back after more than that time has passed.I come back through the drive thru a second time. I'm told my prescription is ready, but that the pharmacist has gone to the bathroom and I needed to wait on her to return in order to get my prescription. After a few minutes, Brad who said he was the operations manager, told me I couldn't wait any longer and needed to drive around and go to the back of the line which was 3 cars deep. Fine.I pull around a third time and another woman is at the window and says my prescription is ready, but now the pharmacist is in a meeting and can't verify my prescription so she isn't sure when it will be ready. She told me I should come into the building to wait. I explained I had a sick and vomiting child in my car and that is why I was attempting to use the drive thru.Suddenly, Jessica the pharmacist finally appears and rudely asks if I want my prescription. Yes, I'd love that. It's the only reason I'm here. I'm told my prescription is ready. Exasperated, she says, "Fine, I'll get it ready. You should just be glad I haven't walked out today." I'm sorry. What? I'm supposed to be glad she is going to actually do the job she is paid to do? I just wanted my daughter's meds, not Jessica's drama.I'm sorry Jessica was having a bad work day, but there was no need to take it out on me, a customer who was just trying to pick up my prescription for my sick child that I had been repeatedly told was ready. Someone needs to explain to Jessica that being rude to customers isn't right or good, and that pharmacists are expected to work while they are at work aka fill prescriptions for the people who use your pharmacy.If you are still reading, I say all this to say: don't use this pharmacy. Go somewhere else. Anywhere else.
-
November 2023 by Patricia Owen
Employees was very good at leading you to the product you couldn't find. Also very friendly too.
-
October 2023 by Karen B.
Jayla, an employee there is very disrespectful and rude. I also witnessed her being rude to the lady that approached her with a question after me. A couple of weeks ago I requested the pharmacist not give me a certain generic medication I cannot take . She made a note of it in the system. Next time I came back she filled a 90 DAY supply of that same medication. I pulled out of drive thru and looked in bag and realized she had filled the meds I can't take instead of the ine SHE NOTED she was supposed to use. When I pulled immediately back in drive thru and talked to her she said there was nothing she could do. Really?! So now I have 90 days of meditation I can't take. Pulled all my prescriptions the next day and went to a new pharmacy. Done.
-
October 2023 by Adam T
Do NOT get your prescriptions filled here. Unless you like to pay more…I was charged $45 more for a prescription they didn’t apply any coupon or even ask or even try. Went to Publix the next time I needed it filled it was $15 not $60 at this location same prescription. Avoid. The pharmacy staff is rude too.
-
October 2023 by Melissa Estes
2.1 ratings overall is no surprise. I’m sure Anna in pharmacy contributes, rude and unprofessional. They should just shut this place down.
-
September 2023 by Carson
Simply atrocious service. This happened night of the 19th of September but I figured I'd go on ahead and share my experience here. I forgot a few things and had to go in and out of the store no fewer than 3 times... Apparently this was not allowed as when I checked out, the manager informed me that I was making the workers "uncomfortable" just by going in and out of the store.I work retail. And In the past day, I've had no fewer than THREE different customers enter and exit the store I work at. Did I feel "uncomfortable?" NO! As a matter of fact, I was flattered to know that customers felt welcome enough to return, no matter the reason, no matter what time, no matter how many times. What does it matter as long as they're friendly and spending money?At first I was worried this may have been racially motivated, but looking at the other reviews I'm honestly not sure... They don't seem to have a good reputation among anyone. This place appears to just have bad service across the board, which is a shame. I used to enjoy going to Walgreens. I used to enjoy this location as it always seems to have what I'm looking for, but after that night? Well, I'd hate to give them what they wanted, but I really don't know if I'll be back.
-
September 2023 by Adam B
Do NOT get your prescriptions filled here. Unless you like to pay more…I was charged $45 more for a prescription they didn’t apply any coupon or even ask or even try. Went to Publix the next time I needed it filled it was $15 not $60 at this location same prescription. Avoid. The pharmacy staff is rude too.
-
August 2023 by Candace B.
The worst pharmacy in town. They never answer the phone. My dr told me she sent over the rx they won't fill it or answer the phone with no explanation.
-
June 2023 by Kayleigh Wyatt
Pharmacist is so rude, she became super argumentative because I cannot take substitutes, I just hung up on her.
-
June 2023 by David Pohl
Crazy how rude the pharmacy is to you for calling to ask if a prescription is in stock like I'm the one being a inconvenience to them. Probably better to not have miserable people answering phones and talking to customers.
-
April 2023 by Jacqueline Dorris
Staff at this location are extremely unfriendly, unhelpful and unreliable. On several occasions, I have had to search the store looking for someone to check out my items and even then, they act like you’re a burden. I don’t shop here any longer.
-
April 2023 by Amy Jemison
I wanted to give this location ZERO stars, but apparently, you have to give at least one. This store is totally unreliable. Tonight the whole store was closed down at 6pm b/c all of their systems were down. This has happened before too. How???? Couldn't get prescriptions that were needed TODAY. In the recent past, the pharmacy has been closed at random times b/c they are short-staffed or again, systems are down. Several times they say they can't fill certain drugs when other pharmacies can. Moving prescriptions elsewhere.
-
April 2023 by Katherine Peek
TERRIBLE. Every time I have been to this store in the past it was been great, but tonight the rudest pharmacist decided to make up her own personal rules preventing me from receiving my medication that my doctor prescribed to me. I received the same prescription at the same store last month with no issue but this particular pharmacist blamed her lack of knowledge of the laws regarding drugs on why I can't receive my medication. The pharmacist was rude and condescending and I will not be back to this store. Learn some compassion and professional skills. I immediately drove up to CVS on crosshaven and they told me they could have my medication to me no problem. Wish I could go lower than one star and I wish I knew that pharmacists name.
