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August 2023 by Kassandra H.
Roderick went above and beyond to help us get the service we needed! His work ethic is just as impeccable as his customer service skills! I can't say enough good things about him!! Thank you so much Roderick! Also, thank you to Brady for getting us in to get serviced in a timely manner and finding the tire we needed! Y'all are such an amazing team and valuable asset to the auto care center!
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August 2023 by Greg Smith
Arrived 40 minutes before close to patch a small hole and have roadside on the tires I bought. Was told down to 1 technician and couldn’t be fixed as they were starting an oil change and that would be the last vehicle . Went the next morning at 7:00 and everything said that was their opening. No one there. Waited till 7:20 and went to front desk. Said they hadn’t come to get the keys yet and they require 2 technicians to work on anything. So unless you have all day go somewhere else, and even then go somewhere else.
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August 2023 by Gelenda Norman
Shout to Eric & Quentin & The Queen for always making the Experience 5?????
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July 2023 by DieselFusion996
Ordered tires online at a great price! Scheduled my appointment also when placing my order. The service department did an awesome job getting us taken care of!
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June 2023 by Naturally Gamer
Waste of time, if you are trying to get something done for your vehicle. I arrived to purchase new tires for my car to only be told I could purchase them but they won’t be able to put them on the day of, or the day after. Some elderly worker told me they only work on about 5 cars a day, and it’s a first come first serve type of deal. It was 1:00, and they only had two vehicles on the rack and was stating they were done for the day.
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April 2023 by Jennifer C.
Hard to give a positive review when there was just no one around to help. That's on walmart and not the department.
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March 2023 by Cara Banks
They don’t carry many tires. I was told they only have about 400 tires because their store is small n he tried to send me almost 40 minutes away. I found a discount tire service
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February 2023 by Powell Christopher
Would not do the job and were rude about it. Very Lazy
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December 2022 by J L.
The Auto Center at the WM on HWY 280 at 35242 is the absolute worst ever. The Manager as I understand it, has had some serious health concerns. He's not there on most days. When he's out, nobody is in charge and whomever is there looks for ways out of work rather than accomplishing anything at all. I use to go to this location for oil changes and had descent luck. Not lately. I had an oil change on my vehicle and they stripped the oil pan threads and I had to take it to another repair shop for corrective action. Thankfully WM paid the bill to a tune of about $500 for a new oil pan. Recently, I decided to give them another chance. I drove my vehicle in for an oil change and was promptly advised that they are not doing oil changes at this time due to a shortage of trained technicians. About a month later I went back with a different vehicle. No vehicles were in any of the bays. Was told the crew was going to lunch -- come back in an hour. The tech writer was basically a joke and was once a decent technician but all he does now is write up the orders. Also, you can rarely get anyone to run the cash register in Auto. WM needs to seriously consider shutting down this Auto Service. It's the absolute worst excuse I've ever seen for any Auto repair. Sam Walton would be embarrassed at this clown show.
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March 2022 by therealchristinedaee
Got my oil changed almost a week ago and TODAY my car broke down. When the tow came, they told me that I was leaking oil and did I recently get an oil change. Why, yes I did! Well, apparently they overfilled my oil and caused my car to blow a gasket. Thanks Walmart!
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January 2022 by Karinne Sims
The guy that helped me with my tire was a life saver
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January 2022 by Shericia R.
I only came here because when I was in Walmart looking for windshield wipers, one of the workers came over to "assist" me. The worker told me to find my car in the book. I already knew I needed 24 and 19 inch wipers. I showed him the brand I typically get, but he suggested a cheaper brand, which I was fine with because wipers never last long. He told me once I purchased the blades, they could put them on. I went ahead and drove around. Well, after 15 mins of the workers struggling I told them I found a video on Rainx's website and even told them the blades were listed under my vehicle make and model. Well the young man told me to step out my car to do it myself. I was like sir, your coworker said y'all would do this for me. Well eventually to make everyone's lives easier, I went back inside and purchased the exact RainX wipers I had on, which were a bit more expensive. He still struggled and I asked if they when to school to be mechanics. To my surprise, he told me no they don't know much about doing this. Well, when it was all set and done, I was gathering the old pieces to throw them away. He told me he would handle it. I said thanks and got in my car. He came and tried to hand me the packaging. I said no thanks, you can dispose of them. He said I'm not doing it and I was like sir I'm literally in my car and you have to pass by the trash can. He proceeds to throw the packaging in my car so I throw them on the ground. He then throws the packaging on my car and I had to throw it back on the ground because at this point I feel like I'm being assaulted. I never cursed or raised my voice at this man and I thanked him for the service before this all happened. What usually takes me 5-10 mins to do myself turned into 30 mins and a headache. I will never return to this establishment.
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December 2021 by Jonathan Hervey (DJ FatMack)
Always short handed. But prices can't be beat. Just be prepared to wait.
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December 2021 by Ashley A.
I'm getting very annoyed with the Pharmacy. The people there are very friendly, but I never know when my prescription will be ready. It's a very common medication that almost every location has in stock. They always tell me, "wait until you get the email telling you it's ready". Well, half the time I never get an email and wait 4+ days , just to randomly go and they say it's been ready 2+ days. Sometimes I get the email, and it's not ready. Sometimes they've just finished filling it. It's not easy when the hours keep changing, you work full time with a commute, and have a lot of other things going on. This isn't a recent development either; it's been a year. I almost just want to switch back to Walgreens and pay more so that I can avoid this nonsense.
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December 2021 by Michael U
Pricess for oil change $52 for Syntethic Oil vs $96 at FireStone. Sometimes Firstone over charges for the same items. Sometimes Firstone is robbery. I forgot Walmart does oil changes. The price is better than Firestone for sure.