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December 2023 by Dylan Robinson
Well Fargo is a truly terrible bank. Nothing against anyone at this branch, they seemed nice and helpful in person. But I was told a very important, large cashier's check would be verifiable the next day, it wasn't. I tried calling all day to find out if I could have access to the funds if I opened an account at the branch that issued the check. All day of trying and I couldn't talk to anyone on the phone at the branch. Operators at the call center a complete waste of time. But after searching about Well Fargo I'm glad I didn't open an account, they have paid BILLIONS in fines for a wide range of unethical and illegal behaviors and policies across the last decade. No matter the fines and investigations horrible behavior never stopped over years and years. Look it up before doing business with WF. I don't think you could find a more unethical and more self serving, anti-customer bank if you tried. Sad too. Well Fargo had a stellar reputation in times past. Again, good people at local branches I'm sure. However this is an institution rotting from the top management down.
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December 2023 by Gordon Gregory
Need to do a currency exchange before a trip so I tried to call this Wells Fargo ALL MORNING. Lazy lazy lazy par for the course with Wells Fargo. Called other banks, answered on the first ring. Incompetence and laziness
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July 2023 by Tamra Mckinley
In Boaz Alabama helping my daughter with the quads she had a few months ago. Had an issue with my debit card. The ladies at the bank helped me get it all figured out.Very helpful and friendly!
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August 2021 by A
Very friendly. Never trying to rush you just because it's near closing time.
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January 2021 by Carol Smith
Best bank in town. Friendly staff and very efficient. They go out of their way to make any transaction easy for their customers.
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January 2021 by A C
Very friendly. Never trying to rush you just because it's near closing time.
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January 2021 by Moni clipp
Best bank in Boaz the greatest staff ever, they answer any problem are professional and kind and courteous at every moment
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June 2018 by Lindsay Burrink
The management at this branch is absolutely outstanding! Jeff has been beyond helpful in so many ways. The staff at this location is professional, prompt, friendly, and they never forget your face or name. I love banking at Wells Fargo in Boaz. I've utilized several different banking companies, and this branch's customer service far exceeds any other bank I've used.
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June 2016 by Henry Dewell
They are a great bank a lot better then regions and cadence
