Capital Tractor, Inc. has received mixed reviews from customers. Many praise the friendly and helpful staff, especially mentioning sales support and service technicians who go the extra mile, such as one who traveled to a customer's location to fix equipment and ensured it was operating properly. Customers appreciate the quality of service and the professionalism of some employees, describing the work as done right the first time. However, some reviews mention impolite staff, overcharging, and dissatisfaction with service quality, particularly after a maintenance visit that left equipment not fully operational. Despite these concerns, the company has shown willingness to address issues, with management responding to complaints and striving to improve customer experience. Overall, Capital Tractor is seen as a place where good service can be found, especially for tractor repairs.
Very courteous staff, wonderful atmosphere and office staff are great and helpful.
April 2024
I purchased my M7060 just over 3 years ago. Outstanding service department and sales. Nathan (sales) still helping me with questions as I'm a novice.
October 2023
Weston came all the way out to our place to fix our Kubota skid steer & he was GREAT!! Nice guy, made sure everything was operating properly before he left. We will proudly recommend him & this place to everyone!
