SunSouth LLC, established in June 2006 from a merger of several companies, operates 21 locations across Alabama, Georgia, and Mississippi. Known for its integrity, quality, commitment, and innovation, SunSouth aims to provide customers with the right equipment and exceptional service from qualified staff. Reviews highlight the company's knowledgeable and professional staff, with customers often praising the great customer service and support they receive. Many customers appreciate the helpfulness of the team in addressing their needs, such as ordering parts and answering questions about equipment. However, there have been some concerns regarding the service department's communication, with a few customers expressing frustration over long wait times for responses. Yet, positive updates indicate that the management is responsive, as demonstrated by a customer who received prompt service after addressing their concerns. Overall, SunSouth is recognized for its dedication to customer satisfaction and the wide range of tractors, mowers, and farm equipment available, making it a reliable choice for agricultural needs.
Jayme Norris gave me the BEST customer service experience I have received in many years. He was very prompt with his communication, went the extra mile with the delivery and price of my new X350 (which I love)! I will continue to reach out to Jayme in the future for ALL my John Deere needs. Thank you?
March 2024
I deliver to this store everyday . these guys are great people . There helpful to me so I can only imagine the 5 star treatment they give to there customers .
July 2023
Always great customer service, and they usually have what we need !
