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June 2024 by Kizzo Kirkland
One of my favorite locations I've visited! Friendly, amazing staff, they were very fast and efficient with all of my requests, thank you for everything!!!
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May 2024 by Danny Moody
The lady at The calera AT&T phone store. Was outstandingly helpful. Super nice and friendly. I would give her 10 stars.
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April 2024 by Sabrina Roper
First, there was a "glitch" with the online order that I attempted. The system continued to cancel my orders WITH my ID submitted. The system cancelled 3 orders within minutes when 24hrs was required to submit the ID. I then cancel the 4th order per your customer service rep and go to the store. Trent is extremely loud and condescending. Alicia was awesome. The last order that I cancelled could not be removed from my account (it was showing as pending) even after Alicia manually removed the status. I ended having to pay $287.00 opposed to the upgrade price of $108 meaning I was forced to pay off my current phone plus pay sales tax on the new phone as I was not comfortable leaving my phone there for 4 hours while they transferred my information (I was told by Trent it would take 4 hours). The music in the store was extremely loud and vulgar. My entire experience has me searching for a new company. AT&T is not it.
The auto chatbot and live chat were horrible and not helpful. I'm certain you can read the conversations! I am so outdone with AT&T.
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April 2024 by Doug Bailey
Worse service ever had.
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January 2024 by T
My complaint and issues was submitted for this business. Store manger was unprofessional. You was report and you should not be working at Att. Racism, cussing and calling me ignorant should not be tolerated.
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January 2024 by Tammy Cox
Don't recommend this store at all. Got a phone they never got it to work. Took it to another store to find out the SIM card was in backwards. Stayed 4 hours. Will never go back.
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October 2023 by Lauren Clark
According to the sign on the door the store is closing at 6 Monday through Saturday and closed on Sundays.
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August 2023 by Angel
THEY ARE NEVER OPEN. Really. Who runs this store?
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August 2023 by William Brown
Got what I needed at the time but really need help there. Alot of business for only 1 employee and no management.
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August 2023 by John Dicocco
Thank you Beth for helping me fix my Gmail. So sweet and kind.
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August 2023 by William Nix
Beth help me figure it was going to be better for me to upgrade my phone instead going through the insurance sweet young lady!
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August 2023 by Jose Lopez
Ordered two phones online for pick up, got to the store guy told me both phones were available. Ended up only getting one be stated “other one has to be shipped” when the other phone was in his hands. Proceeded to charge me a third time for 2 phones. 2 $99 charges and then a $88 charge. Told me my phone would be delivered to me the following day. Haven’t received the phone and haven’t received a refund for the extra charge pulled out.
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August 2023 by Mary Shirley
Beth was wonderful to work with us. She was by herself with 3 other people and help each of us and stayed clam the whole time
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July 2023 by Rhonda Brown
Beth was extremely busy working by herself but did a wonderful job helping me and husband
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July 2023 by Elizabeth vernon
Beth did an outstanding job helping us switch over from Verizon she went over the cost of everything and she made it very simply to switch to AT&T! Even got to kept our numbers and upgrade our phones!
