“Tried to clean my windshield. My car lets me know that I am low on windshield wiper fluid. Lucky for me, there is an O'REILLY'S Auto Parts close by. Walked in and greeted ( Hi, How are you) I explained I needed the windshield wiper fluid for the car. Very nice and helpful. Payment made. No waiting. Thanked me. Store was stocked and neat. The appearance of the store was cleaner than I expected. I am glad that I stopped by the O'REILLY AUTO Parts Store to get the item I needed.”
“This place is the Goat. The men and women who work here have done so much for me to help get my old car back in working order. They spend time looking for parts, and will come out to your car to do many things like test the batteries, tell you how to do something. The people here are the best and are the most helpful retail workers I've ever met.”
“I wanted to give a shoutout to our store in Alabaster. On several different occasions I have stopped there and asked questions about different issues or had them put the machine on to check my vehicle. The people who work there are always so kind and always willing to help even if I may not be purchasing something.Today I stopped there because I had an oil leak and I was worried about it. A very kind young African American man came out and checked my oil and even got down and looked underneath to find where it was leaking. I wish I had asked his name because he was so kind and helpful and he gave me peace of mind that it was safe to drive to my car to my mechanic. It is so rare these days to get excellent customer service so if you need auto parts, drop by O’Reilly.”
“The staff at this O'Reilly's are nothing short of exceptional! We limped our van there from the interstate with a broken heater hose fitting, and they were incredibly helpful trying to help my husband nail down different options for getting the car back on the road. No mechanic shops were open, and we really didn't have any alternatives except to get it back working since the kids and I were sweltering while he tried to work on it.
Everyone of those staff members exceed the highest ideals that O'Reilly's ever intended and are certainly the best at their job that I've ever seen.”