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January 2025 by Erin Hilburn
I put in an order for my kids birthday. Two days before pick up they called and left a message to let me know they couldn’t make it but might be able to do themed cupcakes. I called back six times and never reached anyone in any department. That same day I received an email that they just canceled my order and would refund me within 10 business days. Now I’m scrambling for a cake and will have to wait for a refund. Save yourself the trouble and don’t bother ordering a custom cake.
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July 2024 by Joe T.
It's a Walmart. Weird people and cheap stuff. I have yet to be a 5 star Walmart. Use the Walmart app to find stuff.
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May 2024 by M33M33 WALKER
The cakes I ordered from here was amazing. Very moist and delicious ? ?
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December 2023 by Samira Nguyen
I ordered a cake 2 weeks ago for my son's birthday. Nothing extravagant or out of the ordinary. The bakery waited until 12:00pm the day of pick up to tell me that I wouldn't have a cake I ordered. When I asked for a refund I was told I will have to request one online. They offered for me to just come in and buy one of the over the counter cakes. When I asked to speak to the manager, I was informed that I was speaking to the manager, and whenbi asked her to transfer me to the store manager she refused to do so. Very disappointed. Will not order cakes from Walmart in Calera again.
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November 2023 by Amber C.
This is my local Walmart, so I frequent here often! They've recently gone through a remodel so I was pretty excited to come back to see the changes! The remodel looks great! The aisles are nice and organized and the store is clean (including the bathrooms). Normally when coming to Walmart I get overwhelmed with finding what I need and getting distracted with buying things I don't need lol. However this is not the case, I am able to easily able to find my items check out and go home. The only recommendation I have is to make the self checkout option available on the non grocery side a tad bit later for quicker check out. Other than that, I love coming here and can't wait to come back!
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August 2023 by Staci B.
Ugh This walmart is a tee total mess right now!!Everything is moved. Supposedly they are redoing the store . Here's the thing your customers dont appreciate having to waste time finding crap . This right here is why I dont like going into real stores between rude employees/not friendly and you have clearance stickers on items but they ring up wrong . This is also a nuisance . It's such aggravation and nonsense. Oh by the way the front restrooms are closed. Shut your doors down til you get the place right!! Walmart is a necessary evil sometimes but its never a pleasant place to shop. I hate going there honestly but it is what it is ..I rarely come to this one anyway . It was always backwards compared to the way other walmarts are.. Amazon is becoming a better option everyday. No rude employees no pretend clearance items no not knowing where items are .. no people who love to get in my personal space x
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April 2023 by Nico M.
I've ordered my groceries from multiple locations, but this one seems to have trouble delivering all of them. I've had so many missing items, extra items it's absolutely ridiculous
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September 2021 by Katie M.
I am not sure why some reviews are so bad. I have been going to this supermarket for years now and I never had a bad experience. Food is always fresh and in stock. Management always speaking and so friendly. Now I must agree that some workers there does have attitudes BUT that doesn't go for all the workers. You have some ones there with a kind heart and that really enjoys helping their customers I feel safe coming here and I really enjoy coming here.
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August 2021 by Rob S.
Strictly comparing to other Walmart locations, this one isn't on the same level as other Walmart's in the greater B'ham area. The one thing they do have going for them, especially with their proximity to a large civilized area ... they have TONS of parking. Seriously if things ever fully get back to normal this may be a good Walmart for Black Friday (if that is ever actually a thing at stores again). This store, like many other reviews have stated, just fails to impress or set the bar when it comes to anything. Customer service interactions only occur if you need something and/or are checking out. But they are limited at best (typically). Stock can be really hit or miss at this location as well. you will probably find most of the Walmart type stuff you are looking for, but if you are grocery shopping and have a specific list, there is a good chance you'll need to make another stop to complete the list. The store itself just kind of has a 'I really need a spring cleaning' feel about it and I've actually always felt that way about this location. I certainly wouldn't drive out of my way to come to this location and if you really need a Walmart, may opt to keep going up the road a few miles to the Alabaster location.
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February 2021 by M J.
I would have expected better for a Walmart. It's not every bright inside the store and it seems like the shelves always need to be restocked. Yeah I know this is COVID time but the state of the world isn't as bad as it was almost a year ago. I can understand the tissue and disinfectant products, but not beauty products. I went to purchase some Dove bar soap and they didn't have any on the shelf. All they had was a small endcap of some and then single bars in the travel section. There weren't any feminine wipes either. It was just empty. The hair products I normally buy were not on the shelf. Associates act as if they don't know where anything is nor do they want to help you find it. Next time, I will stick to the Alabaster store instead of this one.
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December 2019 by No T.
Let's start from the beginning. We are new to the area having moved south from Alabaster. Upon turning into the parking lot from HWY 31 we had to be extremely careful due to way the lanes are set up. Driving through the parking lot, there was an excessive amount of trash and debris littering the ground that made us have to be careful where we parked. We actually witnessed what sounded like a car running over broken glass. When we were walking into the store there was an employee smoking cigarettes right by the door. This was an immediate turn off because we are expecting our first child in 3 months. The smoke was flowing into the entrance and the deli smelled like a dirty ashtray. In fact, the entire grocery section and self checkout smelled this way. We were visiting during restock hours, so understandably the place was a mess. There was not a great selection of the things we normally buy, so we did not stick around long. The good thing is that the self checkouts worked correctly and there was nothing we wanted to buy in stock, so we were able to get in an out quickly. It's well worth the drive to Alabaster or around the corner to Publix... we will actively and aggressively avoid this store. One word.. EW!!
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October 2019 by T H
My first grader could have done a better cake design using mud and straw with her eyes closed.
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December 2018 by Deb W.
New Grocery pickup Signs are well marked for guiding you to the pick-up area. It was a bumpy ride for the first one or two pickups, but now they have it all worked out. Bonita is like a breath of sunshine, cheerfully delivering my order, dropping off the bonus coupon, encouragement to do a survey "to tell them how they are doing" and a gift bags full of yummy items. The grocery pickers are generally all awesome, considerate and helpful. Although I have to plan for my avocados to have 3 days to ripen, everything else is fresh and usually accurate. I subtracted one star for a couple minor issues. Once when a product came open from the manufacturer and spilled in my car, and once when a substitution was made, it appeared that I was charged for both items according to Walmart website and my receipt. However when I called Walmart about the charge I was reassured that from their end I had not been charged and was not due a refund. It was disconcerting... however the service more than makes up for it - especially because it works with my subscription for e-meals. It's a great duo! I will continue to use this service and encourage others to do so!
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May 2018 by Jennifer M.
I was looking at tablets and went to ask for help because the tablets to purchase are behind the counter. There were two people working at the electronics counter, and they were both helping another Walmart employee who was purchasing electronics. Eventually, and while the Walmart employee who was making the purchase was still at the counter, one of the two people working the counter looked at me and said "Yes?". I told this person that I was interested in tablets, and they said "We only have Samsung E, no Samsung A, and walked off. I left after that and bought the tablet I wanted a different store (not Walmart) for $20 less.
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March 2018 by Angela C.
Compared to other Walmart's the Calera location is great. There is rarely a wait for returns and the checkout lines are short(most of the time). There is rarely ever a wait for self check out.
