1st Franklin Financial offers personal loans up to $15,000 with flexible terms and fixed payments. It is not a payday lender and provides short- and long-term installment loans with payment plans to fit customer needs. With over 300 offices across the southeast and over 80 years of service, it aims to be there for neighbors in need of financial help. Reviews describe wonderful, great, and outstanding experiences with professional, friendly, and kind staff. Employees are noted for giving the best customer service, being heartwarming, approachable, and patient. The process is described as smooth, simple, and efficient from start to finish, with quick approvals. Staff members take time to explain everything clearly, answer all questions, and actively listen, making customers feel valued and reassured. The overall service is characterized as reliable, honest, and excellent, with a personal and professional touch that makes customers feel comfortable and well-cared for.
When I arrived everyone welcome me. Ms Danielle Mac ask could she help me. Just so happen it was her that I was looking for. She was very professional n explain everything to me. She was very sweet n nice to anyone that walk thru the door.
October 2025
Call and ask for Laniece! She is the most helpful person and she’s so kind.
September 2025
I had a wonderful experience today with Ms. Sheila, as she gave me the best customer service. If you are ever in need of a loan she will get you right!
