-
November 2023 by Alicia Kelly
Ms. Laneice was great. She worked very hard to get me approved for a personal love. Please go check out the team!
-
August 2023 by Andrew Smith
Absolutely astounding help from Sheila today! Not only did she help me secure my online account and additonal funds, but she also walked me through the borrowing process and answered every question I had. I feel secure in my decision as she was extremely informative and highly professional. 10/10 would recommend.
-
July 2023 by Selandra Spigner
We had the pleasure of being serviced by Lanice Polk and she gave excellent customer care and service yesterday as well as the other employees. I will be sending my friends and family and I will be back again
-
July 2023 by SpAzNiiK_GAMING
LaNeice was so amazing the process was simple, easy and she has tremendous energy. So happy I got to work with her!!!
-
July 2023 by Milton Pryor
Mrs Sheila was very knowledgeable and experienced. Process was quick and easy. I'll definitely come back in the future
-
June 2023 by Felicia Jackson
My experience working with LaNeice was a pleasure. I was a little reluctant but we talked it through over the phone before she invited me in. Thanks, 1st Franklin for the great customer service and a Jumpstart for my business ReMe LLC.
-
June 2023 by Fredrick Dixon
LaNeice Polk is a phenomenal people’s person always willing to assist you above and beyond with courteous precise work and understanding with a smile I highly recommend her or any staff for your times of need
-
June 2023 by Erin Tizeno
LaNeice is always professional and welcoming whether in person or over the phone she is such a a sweet kind person and so helpful. She answered any questions regarding the process and explained in detail every document. She made the process smooth and seamless. 10/10 customer service
-
June 2023 by Meka Rice
I had and awesome experience, the process was quick and easy. The staff was very friendly. Darren was extremely knowledgeable and assisted me through the process, answered all my questions with ease. Thanks!
-
June 2023 by Henry Goudy
I had a situation and did not know what I was going to do. I called First Franklin Ms.LaNeice Polk, answered the phone. We talked about what I was going through, and she told me to come on in, and she would be able to help me not to worry. That was the best decision I had ever made. Thanks to Ms. LaNeice Polk at First Franklin.
-
May 2023 by dre lo
Extremely friendly and understanding, kind hardworking employees. Marki was awesome and knows her stuff
-
April 2023 by Randolph Towns II
LaNeice PolkMrs. Polk at the Trussville location was really helpful. She walked me through the process and explained everything. If you are to go with first Franklin financial, ask for LaNeice Polk so she can give you the same southern hospitality.Thanks again
-
April 2023 by Brandy Curtis
Laniese was very nice very helpful one of the nicest helpful people in customer service I have ever met as well as ms Tammy her boss.. it’s very hard to find people in customer service that nice and it was great to experience nice people again
-
April 2023 by Lynn Brown
LaNeise was supper fast and listened to what I needed. She explained everything perfectly so I understood and got me in and out to return to my hectic schedule.
-
March 2023 by Kelly Lynn
I have been using Ms. LaNiece Polk for a year now and when I say she is absolutely the best I mean it. She makes paying my payments easy. It doesn't feel like I'm paying anyone when I call her because she's so friendly it's like calling a friend to have a chat. Thank you Ms LaNiece for your wonderful customer service.!
